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“two day saty” 5 of 5 bubbles
Review of Hampton Inn Syracuse North (Airport Area)

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Hampton Inn Syracuse North (Airport Area)
Ranked #4 of 12 Hotels in Liverpool
Certificate of Excellence
Ottawa, Canada
2 reviews
“two day saty”
5 of 5 bubbles Reviewed March 13, 2014

very clean nice place we have been here many times and it is always clean well kept and staff is all ways there for help. they have a small Continental breakfast it is not the very best but it is not bad for free. Nice thing is you are very close to a good family restaurant and shopping. you are also just off the highway.

  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank jordiey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonsyrnorth, General Manager at Hampton Inn Syracuse North (Airport Area), responded to this review, March 17, 2014
jordiey,

We appreciate you taking the time to write a review of our hotel on Trip Advisor. I am pleased to hear you enjoyed your stay with us. We hope to see you again soon!

Thank you,

Jacqui Paikin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

457 reviews from our community

Traveler rating
    227
    154
    45
    22
    9
See reviews for
186
95
29
106
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 13, 2014

The hotel was nice and the location was good. It was clean and the staff was most helpful when asked. Destiny USA is close and a must see while here. The breakfast was very good and many choices. I would stay here again on my next trip out that way.

  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank 13lawrencel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonsyrnorth, General Manager at Hampton Inn Syracuse North (Airport Area), responded to this review, March 17, 2014
13lawrencel,

I am happy to hear you enjoyed your recent stay with us. Our staff strives to demonstrate the Spirit of Hamptonality, and I am glad they did not disappoint!

Thank you,

Jacqui Paikin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex, Massachusetts
Level Contributor
170 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed March 10, 2014 via mobile

I always feel comfortable checking into a Hampton inn! The rooms are always clean the service is professional and the breakfast gets you on your way.
My guidelines of any hotel is to have the same quality of standards I have in my own home. Number one is nice linens and clean rooms. This Hampton inn hit them all!

Stayed March 2014, traveled with friends
Helpful?
Thank Lxrxaxcx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonsyrnorth, General Manager at Hampton Inn Syracuse North (Airport Area), responded to this review, March 12, 2014
Lxrxaxcx,

Thank you for taking the time to write a review of our hotel on TripAdvisor. We strive to meet and exceed our guests' expectations, and I am happy to hear this was your experience. We hope to see you again soon!

Jacqui Paikin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Pennsylvania
Level Contributor
124 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed March 4, 2014

Service - Check-in was quick and pleasant, although they had some trouble splitting one of the two rooms onto another HHonors account. (Even with the Card/Number present). Also, there are snacks, cookies, and fruit available 24/7 and breakfast was above average for a Hampton.

Value - If I had paid full price and the heat in my room worked, the value would have been more than acceptable. The heat did not work, and I paid nothing for the room.. Still more than acceptable!

Sleep Quality - The bed was comfortable, however, the room was very cold which affected my sleep quality.

Cleanliness - The room was clean enough, as was the rest of the hotel.

Location - The location is excellent. A few miles of highway to the Syracuse Airport.

Rooms - My heat did not work whatsoever. Upon calling the desk, the night person offered to switch rooms, but to a different room which would not work for my family with baby. He said he could try and call the maintenance man in, but it was not guaranteed, and he would be invading our privacy. We stuck it out with blankets for the night. In the morning, I had mentioned it to the front desk and that I had left a note on the heater, so that the next person was aware of the problem before settling in. The room was immediately comped as Satisfaction is always guaranteed at this particular Hampton. Good for you! My stay and your review saved! :)

  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eric D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonsyrnorth, General Manager at Hampton Inn Syracuse North (Airport Area), responded to this review, March 12, 2014
Eric D.,

I am sorry to hear of the troubles you experienced with your heat not working. To say it was an inconvenience for you would be an understatement. I am glad, however, that we were able to demonstrate our commitment to Hampton's 100% Satisfaction Guarantee. We hope to see you the next time you visit the area!

Jacqui Paikin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
1 review
5 of 5 bubbles Reviewed February 23, 2014

This hotel certainly holds to the Hampton Inn's reputation of an affordable quality place to rest and relax. Very friendly and service oriented staff; and, clean room and facilities made this a nice stay.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Hal C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonsyrnorth, General Manager at Hampton Inn Syracuse North (Airport Area), responded to this review, February 25, 2014
Hal C,

Thank you so much for writing a review on Trip Advisor. We hope to see you again the next time your travels bring you to the Syracuse area.

Jacqui Paikin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
98 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 bubbles Reviewed February 23, 2014

Stayed here for 1 night enroute to another location. Got there 5:15 on a Saturday, left, came back, went to sleep, and left in the morning. Check-in was pleasant, room was clean, cookies upon return from dinner. Breakfast was typical Hampton, fine.

Only negative - breakfast attendants included a woman that constantly was telling the other how she had been some type of manager before, blah, blah, blah. Complained about the prep done by the prior shift, talking to the desk manager, blah, blah, blah. Guests don't want to hear that.

  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RickTravelingAround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonsyrnorth, General Manager at Hampton Inn Syracuse North (Airport Area), responded to this review, February 25, 2014
Rickmktg,

Thank you for taking the time to write a review of our hotel. I will be sure to share your feedback with our management team so we can improve on our service to our guests.

Jacqui Paikin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed February 23, 2014

Stayed 2 nights for a field hockey tournament. It's an older hotel, there is no closet space, but I don't have any complaint about the cleanliness and appearance.. It was 9 PM got lost driving to the hotel, called the front desk, the lady was very helpful directing to the hotel. Several restaurant and coffee shop within walking distance help too.

  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank okho1214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonsyrnorth, General Manager at Hampton Inn Syracuse North (Airport Area), responded to this review, February 25, 2014
Okho 1214,

I would like to thank you for taking the time to leave feedback on our hotel. I hope your hockey tournament was a success! We hope to see you again the next time your travels bring you to the Syracuse area.

Jacqui Paikin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Syracuse North (Airport Area)

Property: Hampton Inn Syracuse North (Airport Area)
Address: 417 7th North St, Liverpool, NY 13088-6645
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Liverpool
#3 Family Hotel in Liverpool
#5 Business Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Syracuse North (Airport Area) 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Hampton Inn Syracuse North (Airport Area) Hotel Liverpool
Hampton Inn Liverpool
Liverpool Hampton Inn

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