We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“It was decent I guess”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Syracuse/Liverpool Airport Hotel
Ranked #8 of 11 Hotels in Liverpool
Reviewed November 29, 2009

Well, the exterior seemed nice and there was a large lobby but I was a bit disappointed in the size of the pub, especially considering the size of the hotel. I was in a room with two queen size beds and was shocked at the teeny tiny bathroom. Also, couldn't believe that breakfast was not included. Pool was fun for the kids at least. Staff was very friendly, Jose was the man behind the bar. Poor guy had to deal with quite the crowd. Fun was had by all. I could see that the rooms had been updated but the "restaurant" could be jazzed up a bit, seemed outdated. Had wanted to stay at another hotel but this was where everyone else in our group was staying. Wouldn't have been my first choice.

  • Stayed: November 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank CjMcL45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (226)
Traveler rating
Traveler type
Time of year
Language

209 - 215 of 226 reviews

Reviewed October 28, 2009

Don't be fooled by the current 8/11 tripadvisor rating, as most reviews were from before the recent renovations. Stayed 4 nights for some Crunch/Orangemen games last week.

Pros: Conveniently located right off the I-90 and I-81. Downtown Syracuse and airport under 10 minutes away. Far off main road and not in flight paths, thus the rooms face minimal exterior noise. Warm and charming lobby area. Terrific, well-trained staff throughout the hotel go above and beyond and make one feel welcome. Clean, beautifully remodeled rooms with modern artwork and quality linens - this HI would rival most 4-star Sheraton properties in room attractiveness. Super-quiet and efficient A/C unit. ~60 channels on 32" flat plasma with several upper channels not on outdated listings guide. Pleasant 20-25 minute room service with modest prices (ex: large pizza with 4 toppings $10.95, wings $6.95, sampler $9.50...all very tasty, btw). Trendy little bar area off lobby. Two PCs with color printers in business center.

Cons: All minor. Beds are unlike most other HI offerings. These are softer and springier. Could be a plus or minus depending on your taste. I prefer a firm bed, which is more typical of the HI franchise. Ice machine on 5th floor non-working and leaking, though ones on other levels were efficient. Whirlpool closed for renovation; pool heaters broken (water felt a chilly 65 degrees). If the rest of the hotel serves as any indication, by 2010, it will be well worth it. Tight bathroom with odd 45-degree toilet configuration could use a night light.

Not sure if pro of a con: For a laugh, check out the bizarre vernacular littered throughout the in-service menus... "eggery," "Italian, of course," "beginnings" "kitchen sink" etc.

Tip: If you have an afternoon, I highly recommend the Rosamond Gifford Zoo situated 10 minutes south. Over 1,000 animals with large enclosures in a well-designed manageable space with gorgeous and tranquil surroundings. Relative to most zoos, one can get much closer to the animals, paricularly the lions and penguins, making for some great photos.

Overall, a terrific experience, miles better than the other listed 3-star Best Western down the road. When re-visiting Syracuse, I will be back at the HI Liverpool Exit 37.

  • Stayed: October 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank stigs17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2009

This hotel was just remodled and it is very nice. The rooms are very clean and modern. We had a nice convention there and all the personnell were very helpful and kept us well taken care of. The hotel restaurant was also remodled. The food was not as good as I would have expected and it was a bit expensive as well. I would stay there again though.

  • Stayed: October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank auntnise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2009

I recently stayed at the Holiday Inn Syracuse/Liverpool. I wanted to take a few moments to comment on the experience I had while staying at this property. I first wanted to say that the hotel has undergone an amazing renovation. When I first arrived in the lobby area I couldnt believe that this was a Holiday Inn it is so upscale. The staff here was amazing they made us feel like family. The guest rooms were outstanding, with flat screen televisions I felt right at home. I know when people are reading these posts they are usually only reading the bad experiences that people had but that was not the case here. Our stay was amazing and we will be back here to stay soon!!

  • Stayed: September 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank mpvanelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2009

This hotel just went through a major renovation and it all turned out lovely. The rooms were very clean and fresh with new everything. The meeting rooms looked very nice as we walked around the building. The best part of the hotel was the fantastic service from the friendly staff. The whole stay was very pleasant. We will stay there again.

  • Stayed: September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank J050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2009

When traveling for the weekend with my family we booked a room without any knowledge of the ongoing asbestos removal going on at the hotel. Floors 1-6 would be undergoing the removal for months and neither the website nor the reservation desk had informed us of this! It was not until our arrival and the Health Department signs posted on every door as well as the entire lobby covered in tape and plastic did we find out about the construction/removal project! We promptly cancelled our reservation for a full refund (thankfully) and moved to another hotel nearby. Fortunately, the hotel granted a full refund.

  • Stayed: July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank metapodceo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2009

I stayed here for four nights of April of 09. First I asked for a room with a double bed and was told after reserving the room three months in advance no rooms available. I had to move the following day when my roomate arrived to a room with 2 double beds.
The hotel is old, dated and dirty. In both rooms I was in the A/C controls looked like they were never cleaned since the hotel opened. They was a green mold around the industrial toilet in both rooms. When I asked the front desk about ventilation I was told to open a window. The elevators are slow so i used the stairs and there was food in the stairways. Another disappointing experience at a Holiday INN. STAY AWAY!!!!!!!!

  • Stayed: April 2008, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank railroader1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Liverpool
1.0 mi away
Hampton Inn & Suites Syracuse North Airport Area
0.0 mi away
Staybridge Suites Syracuse/Liverpool
1.2 mi away
Maplewood Suites Extended Stay - Syracuse/Airport
Show Prices
Show Prices
Show Prices
0.3 mi away
Best Western Plus Liverpool-Syracuse Inn & Suites
0.1 mi away
Knights Inn Syracuse/Liverpool
1.0 mi away
Comfort Inn & Suites Syracuse Airport
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Syracuse/Liverpool Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Syracuse/Liverpool Airport Hotel

Address: 441 Electronics Pkwy, Liverpool, Salina, NY 13088-6001
Phone Number:
Location: United States > New York > Finger Lakes > Salina > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Liverpool
Price Range: $102 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Syracuse/Liverpool Airport Hotel 3*
Number of rooms: 197
Official Description (provided by the hotel):
The Holiday Inn Syracuse/Liverpool Airport Hotel has completed a beautiful renovation and expansion. We have upgraded all of our event space and public areas with a new and contemporary facade; renovation and expansion of the restaurant and bar, and a complete remodel of all guestrooms. Conveniently located across the street from the NYS Thruway (I-90) toll booth and 5 minutes from I-81 in Syracuse, The Holiday Inn Syracuse/Liverpool is a perfect choice. Need a hotel for a game at Syracuse University's Carrier Dome? Holiday Inn Syracuse Airport Hotel is located minutes from Syracuse University and the Carrier Dome. What a great hotel for a sports team or tournament! Holiday Inn Syracuse/Liverpool Airport Hotel boasts 180 two double bedded guestrooms located minutes from the Cicero Twin Ice Rinks, Syracuse Indoor Soccer Center, NYS Fairgrounds, the War Memorial, and the Oncenter. Teams will enjoy our indoor heated pool and bus parking. Want to stay in a hotel near the Syracuse Airport (SYR)? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free 24 hour airport shuttle to Syracuse's Hancock International Airport. Going shopping in Syracuse? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free shuttle to Carousel Center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, IHG, Travelocity, Orbitz, Hotwire, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Holiday Inn Syracuse/Liverpool Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Liverpool
Liverpool Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing