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“Quiet and comfortable”

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Holiday Inn Syracuse/Liverpool Airport Hotel
Ranked #8 of 11 Hotels in Liverpool
Reviewed September 27, 2013

This is a pretty standard Holiday Inn, although it could use some touching up. Example - the shower curtain was torn in several places (where the opaque part buttons on to the clear part). The bathroom was so tiny they had to put the toilet on a diagonal to make it fit. But it was clean and comfortable, and I'd stay there again.

  • Stayed: September 2013, traveled on business
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Thank Neskya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLiverpool, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this reviewResponded October 15, 2013

Thank you for choosing to stay at our hotel. We are happy to hear that the cleanliness of your room met your expectations. Thank you for informing us of the other issues with your room so we can get them taken care of. We hope that you'll stay with us again on your next visit to Syracuse.

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137 - 143 of 226 reviews

Reviewed September 25, 2013

The room was very clean, however, the bathroom was the smallest I have ever seen in a hotel. Saw several reviews that said the food was bad. We had two breakfasts there and could not find fault with them. We tried the Denny's down the road for dinner and decided to get food from the KFC very near the hotel the next night. We were there for a conference and spent two days from 8:30 to 4:30 sitting in the most comfortable chairs I have ever used while attending a conference. I didn't find the beds very comfortable - thought the mattress was a little lumpy. I wish there had been a refrigerator.

  • Stayed: September 2013, traveled on business
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Thank JaneinChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLiverpool, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this reviewResponded October 15, 2013

Thank you for taking the time to post a response. We are happy to hear that you enjoyed our hotel and our banquet chairs! We are working on putting refridgerators in every guestroom, but for now you can request one from the front desk at no charge. Hopefully we'll see you again!

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Reviewed September 25, 2013

After spending 4 nights in this great conference hotel, I've come away with a new appreciation of Holiday Inns. The bathroom was small, but fine for one person; the room itself was great, spacious enough to do yoga, with a desk, easy chair and ottoman, and a bed with that heavenly new bedding.

The food was very good--with huge portions. I ordered the small Prime Rib and could only eat half of it. When the restaurant host/manager saw my predicament, she offered to order a mini-frig for my room so that I could save it for the next day--which I did! With a couple of the dinner rolls, it made a delicious and very inexpensive dinner the next day. What service!

Hint: Be sure and sign up for the IHG Rewards Club; along with a bottled of water at check they gave me a discount coupon for about 50% breakfast and dinners for the entire 4 days of my stay. What a deal!

Room Tip: Sign up for the IHG Rewards Club! Ask for a room away from the service elevator, which can be noisy...
See more room tips
  • Stayed: September 2013, traveled with friends
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Thank Peg068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLiverpool, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this reviewResponded October 15, 2013

Thank you so much for taking the time to post your comments. We are so happy to hear that you enjoyed your stay and that everything went well. We strive to make our guests feel at home and it is wonderful when it is appreciated. Thank you again and hopefully we'll see you in the future!

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Reviewed September 23, 2013

I was a recent guest for a 2-day conference, and was very pleased with the hotel. My room was quiet and clean. Bathroom was fairly small, but cunningly designed for efficiency. My sole complaint was lack of a mini-fridge.
The staff was very friendly, from the cleaning lady to the restaurant help. The restaurant food was satisfying - not special, but perfectly adequate to live on for a couple of days. The lounge was weird - small and with a strange 70's vibe to it.

  • Stayed: September 2013, traveled solo
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Thank Pauline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLiverpool, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this reviewResponded October 15, 2013

Thank you for taking the time to review our property! We are happy to hear that you enjoyed your stay. Please know, we are working on having mini-refridgerators in all of our guestrooms. At the moment, you can request one from the front desk at no charge. Hopefully we will see you again in the future!

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Reviewed September 6, 2013

This hotel is typical in room size to many of the Holiday Inns and is friendly and clean. The restaurant on premise is resonable in price and the food is good. The bar makes a good drink and has a nice selection of top shelf. The hotel is well suited for meetings and events with several large function halls. These are situated away from the rooms so noise isn't a problem. The catered food is simple but acceptable with service following suite. All in all, the hotel is priced fairly.

  • Stayed: July 2013, traveled with friends
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Thank cake1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLiverpool, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this reviewResponded September 19, 2013

Thank you so much for the taking the time to share your experience. We are happy to hear that you enjoyed your stay and had a good experience at your meeting/convention. Hopefully we will see you again in the future!

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Reviewed August 29, 2013

We stayed at this Holiday Inn to move my daughter back in for her second year at SU. We had stayed here last year, and the staff seems to have improved over the past year.

I am a clean freak and I have to say out of all the hotels I have stayed in I have never seen the Housekeeping staff actually washing down the wallpaper in the hotel corridors.

The staff was very helpful and friendly and the location is only about 10 minutes from SU.

I would completely disagree with the negative reviews of this hotel, the rooms are HUGE BUT the bathroom are small, but who really cares about that.

Stay here!

  • Stayed: August 2013, traveled with family
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Thank richl463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLiverpool, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this reviewResponded August 30, 2013

Thank you so much for your review! We are always happy to hear when our guests have choosen to stay with us again. We certainly appreciate your acknowledging all our efforts to make our guests feel comfortable and welcome. Hopefully we'll see you in the Fall for the parents weekend! Thank you again!

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Reviewed August 24, 2013

This was our first stay at this property for our annual shopping expedition. Last year we stayed at the staybridge suites (adjoining property) which was much better value overall. This property unfortunately did not meet my expectations of what the holiday inn brand normally fulfills. What was good: check-in was efficient and friendly, lobby and restaurants very nice, proximity to shopping destinations was perfect. What was not so good: room size, bathroom was the size of a large closet, faulty air conditioning. Overall experience was satisfactory, but definitely not worth the price paid for the room.

Stayed: August 2013, traveled with family
Thank PumaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLiverpool, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this reviewResponded August 30, 2013

Thank you for taking the time to review our property. We are sorry to hear that you feel our property did not meet your expectations. We strive very hard to give our guests the best experience possible. We hope that you'll return again in the future and allow us to improve your opinion. Thank you again for choosing to stay with us.

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Additional Information about Holiday Inn Syracuse/Liverpool Airport Hotel

Address: 441 Electronics Pkwy, Liverpool, Salina, NY 13088-6001
Phone Number:
Location: United States > New York > Finger Lakes > Salina > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Liverpool
Price Range: $103 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Syracuse/Liverpool Airport Hotel 3*
Number of rooms: 197
Official Description (provided by the hotel):
The Holiday Inn Syracuse/Liverpool Airport Hotel has completed a beautiful renovation and expansion. We have upgraded all of our event space and public areas with a new and contemporary facade; renovation and expansion of the restaurant and bar, and a complete remodel of all guestrooms. Conveniently located across the street from the NYS Thruway (I-90) toll booth and 5 minutes from I-81 in Syracuse, The Holiday Inn Syracuse/Liverpool is a perfect choice. Need a hotel for a game at Syracuse University's Carrier Dome? Holiday Inn Syracuse Airport Hotel is located minutes from Syracuse University and the Carrier Dome. What a great hotel for a sports team or tournament! Holiday Inn Syracuse/Liverpool Airport Hotel boasts 180 two double bedded guestrooms located minutes from the Cicero Twin Ice Rinks, Syracuse Indoor Soccer Center, NYS Fairgrounds, the War Memorial, and the Oncenter. Teams will enjoy our indoor heated pool and bus parking. Want to stay in a hotel near the Syracuse Airport (SYR)? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free 24 hour airport shuttle to Syracuse's Hancock International Airport. Going shopping in Syracuse? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free shuttle to Carousel Center. ... more   less 
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Also Known As:
Holiday Inn Liverpool
Liverpool Holiday Inn

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