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“Weekend Getaway”

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Homewood Suites Syracuse/Liverpool
Ranked #3 of 11 Hotels in Liverpool
Certificate of Excellence
2 reviews
“Weekend Getaway”
Reviewed April 2, 2014

We spent the weekend at Homewood Suites in Liverpool New York and as always the staff were friendly and very helpful, the rooms are clean and comfortable. We have stayed at this hotel many times and have always been more than satisfied.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Bryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review, May 7, 2014
Thank you so much for sharing your review of our hotel on Trip Advisor. I am excited to share your comments with my team as I know they will be happy to hear you found their service to be "friendly and helpful"! I hope you choose to stay with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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679 reviews from our community

Traveler rating
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See reviews for
301
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Atlanta, United States
1 review
Reviewed March 28, 2014

Staff were amazing and the rooms were great. They were renovated a few years back. The sections are not attached (due to old style) so be aware you will have to walk or drive to the lobby. It wasn't a big deal. Shuttle bus to the Destiny Mall.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Heidi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review, May 7, 2014
Thank you for taking the time to review our hotel. I am happy to see you enjoyed our property and recently renovated suites. I hope we have an opportunity to accommodate you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 18, 2014

The front desk staff, the housekeeping and the shuttle driver were incredibly friendly and helpful. The rooms were very spacious and clean. We will definitely be back! The breakfast was decent. My only complaint is that there was not much room to eat breakfast on a night were the hotel was full.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Betsy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review, March 19, 2014
Thank you so much for taking the time to share your feedback about your recent stay! I am glad to hear you enjoyed your stay with us and found our team to be incredibly helpful and friendly. They will be very excited to hear your comments. I hope you stay with us again soon on your next trip to our area!

Best regards,

Missy Hughes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 4 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 17, 2014 via mobile

Have stayed twice previously and just booked again for next month. Have stayed in a few places in a Syracuse and this is the best. Big rooms, kitchens including dishwasher, breakfast,beds comfy, lots of room to relax. Close to Destiny Mall. Made you feel very welcome. Even had a hand written welcome letter waiting for me when I arrived and then called to room to see if all okay.

Stayed April 2013, traveled with family
Helpful?
Thank 871Lauralee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review, March 19, 2014
Thank you so much for sharing your review of our hotel! I am happy to hear you enjoy your stays with us. I'm excited to share your review with my team as I know they will appreciate your wonderful comments. I hope we have the opportunity to accommodate you again soon!

Best regards,

Missy Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dumaguete, Philippines
1 review
Reviewed March 17, 2014

My stay was to catch a flight out of town for a vacation. The hotel staff were aware that we had a 6:45 AM flight on a day when the clocks were to be put ahead 1 hour (daylight savings) - the hotel staff called us personally to ensure we were awake and then called us again to make sure. The folks were HELPFUL and FRIENDLY. We appreciated it.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Dave A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review, March 18, 2014
Thank you for sharing your review of our hotel on Trip Advisor. I am happy to hear you enjoyed your stay and appreciated our staff anticipating your needs for your early morning flight. I will definitely share your comments with them. I hope you choose to stay with us again on your next trip to our area!

Best regards,

Missy Hughes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed March 15, 2014

Homewood Suites is always my 1st choice when I travel for business. I enjoy the Manager's Reception as it allows me to check in and relax in one place. This location is also close to everything a person would need. Where else can one go and be greeted with a smile after a long day at the office when traveling out of their home town.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank georgel974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review, March 18, 2014
Thank you for your review of our hotel! I am so happy to hear our Homewood Suites Syracuse is your first choice when traveling. My team will definitely appreciate hearing your wonderful comments. I hope we have the opportunity to accommodate you again soon!

Best regards,

Missy Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bear, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2014

This is a wonderful hotel. The ambiance and décor is outstanding in the lounge and all the building. Very friendly and accommodating staff. We really felt at home. They provide shuttle service to the airport and within in a 3 mile radials.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review, March 18, 2014
Thank you for sharing your review of our hotel on Trip Advisor. I am happy to hear you enjoyed our service and accommodations throughout your stay. Our team strives to provide and outstanding experience for all our guests, so I know they will be excited to read your comments! I hope we have the opportunity to accommodate you again soon!

Best regards,

Missy Hughes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Syracuse/Liverpool

Property: Homewood Suites Syracuse/Liverpool
Address: 275 Elwood Davis Rd, Liverpool, NY 13088-6146
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Liverpool
#1 Business Hotel in Liverpool
#2 Family Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Syracuse/Liverpool 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Homewood Suites Syracuse/Liverpool Hotel Liverpool
Homewood Suites Liverpool
Homewood Liverpool
Liverpool Homewood Suites

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