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“Very Nice”

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Quality Inn near Destiny USA
Ranked #10 of 11 Hotels in Liverpool
Salem, Oregon
Level 4 Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Very Nice”
Reviewed April 13, 2013

The hotel was nice and was clean. The staff was helpful when I asked for directions. The rooms need to be better insulated, as I could hear other guests from across the hall in my room. The business center is not really usable so don't count on it. The printer didn't work, the computer took about 3-5 minutes for each screen to load. Wanted to reserve the next nights lodging at another Choice Hotel and that did not happen.

  • Stayed April 2013, traveled with family
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Helpful?
Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
murphychris, General Manager at Quality Inn near Destiny USA, responded to this review, May 12, 2013
I am pleased to hear that your stay was great . We pride ourselves in our customer service and appreciate the opportunity share that with our guests !
Have a great day and hope to see you again soon !
Sincerely ,
Pamela Smith CHA,GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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168 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Moose Factory, Canada
Level 5 Contributor
51 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed January 4, 2013

We were driving to NYC and had to stop for the night. I picked the first place I'd seen and to my surprise it wasn't bad at all. Bed was a king size and comfortable. The room was older but clean. There was a small breakfast all for $80. If I have to stop here again I would stay here.

  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank jamesjegen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level 6 Contributor
108 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 31, 2012

We have stayed here many times over the past few years. It is comfortable & clean although the rooms are small. The staff is very helpful & friendly. It is in a good location to get to the airport & shopping is nearby. The restaurant/sports bar next door is great & keeps us returning to this hotel.

  • Stayed November 2012, traveled with family
    • Value
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Helpful?
1 Thank skynyrd2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 6 Contributor
122 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed December 7, 2012

This hotel is old and run down. We had stayed at a Quality Inn the night before in Canada and thought this stay would be just as nice. The hotel is awful. The carpets are dirty, bedding is dirty and linens were nasty. The first room we were given was so dirty that we went back down to the front desk and obtained keys for a different room. At first check the second room looked satisfactory for a quick one night stay but once inside we almost checked out immediately. Unfortunately for us it was very late and no other hotels were available. We checked out of this hotel 6am the next morning !

Room Tip: Don't turn on the air conditioner or heat because I'm sure the system are too dirty and the...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank patricia234-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guatemala City, Guatemala
Level 3 Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 5, 2012

i stayed in this hotel in late june this 2012 for 3 days. the hotel has free parking lots, we found the peolple very nice with us and the room was very clean, with tv, micro, coffe maker and a small refrigerator. the breakfast is simple (fruits, waffle, etc) in a small room for 20 people. i didnt use the gym area. perfect if u are looking for some place nice to stay at. great price by the way.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
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    • Service
Helpful?
Thank jorge m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Deerfield
Level 6 Contributor
266 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed August 21, 2012

We stayed here twice in the last month. The first time was booked by a group we were with and the second time because we knew the hotel. The rooms are designated "Non Smoking" and ours did not smell but the hallway smelled musty and of cigarettes smoked (a turn-off for me). My other negative comment was that when I dropped a piece of soap on the bathroom floor it got picked up with some long hair (not ours).
The receptionist was friendly and pleasant when we checked in and had other questions. The bed was really comfortable. We had everything we needed ... just a slightly uneasy feeling about the cleanliness.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank dsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ps0017, General Manager at Quality Inn near Destiny USA, responded to this review, August 23, 2012
Thank-you so much for your feedback on our hotel . I look forward to hearing what the guests are saying be it negative or positive as it is a great tool to use to understand your needs and where we could make improvements . I am sorry that everything wasn't completely up to par as we continually clean the bedding and carpets and so on to try and meet the fresh room standards and at times we may fall short .In an effort to insure your satisfaction I would like to offer you a 30% discount on our room rate to give us another try if you are ever in the area .
Have a great day !
Pamela Smith CHA,GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 20, 2012

When we arrived at this hotel, the staff were very friendly. We stayed here because the hotel across the street lost our reservation.
When we went upstairs, the room was damp and smelled like moldy towels. There was mold all over the walls and ceiling. There was questionable stains on the bedding and hair all over the bathroom!!
If all that wasn't bad enough, breakfast was horrific! When I opened up the tray to the English muffins, it smelled rotten. When I took a closer look, the English muffins were GREEN! We ate at the doughnut shop across the street.
I also forgot to mention that we got a 5:30 wake up call that we didn't ask for! This hotel was not what I expected!!

  • Stayed August 2012
    • Value
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Helpful?
1 Thank Roxyjp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn near Destiny USA

Property: Quality Inn near Destiny USA
Address: 401 7th North St, Liverpool, NY 13088-6625 (Formerly Clarion Inn)
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #10 of 11 Hotels in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn near Destiny USA 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Quality Inn near Destiny USA is one of the closest hotels to Destiny USA. We are conveniently located off of Interstates 90 and 81. We are very close to Syracuse University, downtown Syracuse, and major area hospitals. Our complimentary amenities include: a microwave and refrigerator in every room, free wi-fi, free hot breakfast in the morning, etc. Our hotel has made numerous efforts to reduce our carbon footprint. In addition to using LED lighting in across our rooms and public spaces, we have also installed over 150 solar panels. Stay with us and enjoy great value and service at a hotel that is socially responsible. ... more   less 
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Also Known As:
Quality Inn Liverpool Hotel Liverpool
Clarion Liverpool
Liverpool Clarion

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