Very comfortable, quiet hotel about 10 minute drive from Destiny Mall and 40 minutes from Waterloo outlet malls. Grocery shopping nearby. Extremely friendly staff, especially the "breakfast" lady and manager. The new beds are terrific; my wife slept 8 hrs a night for the 3 nights we were there, more than she has in years. When we checked out, I left several clothing items by mistake. When I called about 5 days later the day staff said there was nothing like the items I described in the "lost" box, but would check the room.. No return call, so I spoke directly to the manager who did check the room but found nothing. I think however had the room next must have removed the items. At a previous stay at the Best Western in Winchester, VA, a friend left items behind & my wife received a phone call saying the items would be held til' we returned 10 days later.
Unlike any of our other stays at BW hotels in the US and Canada, we did not receive an on-line survey asking us to rate the hotel.
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- Also Known As:
- Best Western Liverpool Grace Inn And Suites
- Best Western Liverpool Grace Hotel Liverpool
- Liverpool Best Western