We have stayed at the Barton Hill several times over the past four years but on the weekend of May 11, 2013 for our sons graduation from Niagara University we experienced a terrible stay at the Barton Hill. We arrived back at our hotel room from a post graduation dinner to listen and feel loud music from a reception on the 2nd floor directly beneath our room. We called down to the front desk and complained about the loud music and the floor in our room vibrating to get little satisfaction from Hotel management. We were told that the reception / party was going to continue until 11:00pm. We requested to be moved to a different room and that they at least turn the music / bass down but the loud music continued on along with hooting and hollering from the party goers. Finally after several calls to the front desk we were told by management that our room along with my parents and in laws would be complimentary. Our experience at the Barton Hill was so bad that we will probably never stay there again. It is too bad because our previous stays at the hotel were acceptable.
- Official Description (provided by the hotel):
- Welcome to the Niagara Crossing Hotel & Spa, the premier boutique hotel just minutes from Niagara Falls. Whether traveling to Niagara Falls for business, leisure, or simply a special occasion, we offer each guest a comfortable at home experience. With special attention to detail and excellence, the décor of our guest rooms and suites offers the precise balance between elegance and comfort. Guests may be surprised to hear that in 1812, the grounds of our hotel marked the launching point of America’s invasion into Canada. Though the world is a very different place today, the Niagara Crossing Hotel & Spa maintains both the aesthetic charm of Lewiston and the old-world tradition of excellence in lodging service. The Niagara Crossing Hotel & Spa's mission is simple: We strive every day to provide the consummate experience for visitors to the Niagara Falls Region. The Niagara Crossing Hotel & Spa offers superior amenities and service so guests can experience the grandeur of the Niagara Gorge in a comfortable, casually elegant setting. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Groupon, Booking.com, Expedia, Hotels.com, HotelsforEveryone, Orbitz, Travelocity, Hotwire, getaroom.com, Ctrip TA, Agoda and Priceline so you can book your Niagara Crossing Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Barton Hill Hotel And Spa
- The Barton Hill Hotel Lewiston