I called 24 hours prior to make a reservation and stated that I was going to use a coupon. My details were taken and was even given a reference number.
By 7 pm when I wanted to check in I was told by the receptionist that my details were not in his system and he could not Honour the coupon rate. I was able to quote his colleague's name and ref number. I couldn't be lying. He shrugged and said a few times "it's not in the system".
It's your system, not mine. You messed up, not me. Why was I left stranded and forced to pay a higher rate ?
I went to the opposite side of the road and stayed with Microtel. Newer and cheaper.
- Official Description (provided by the hotel):
- Newly remodeled in 2015, close to I-87 and I-90, near Dennys's Restaurant (24 Hours) and surrounded with many choice of restaurant and Fast food. Our Latham, NY, hotel gives you easy access to New York's capital, Troy, Saratoga Spring, Schenectady and beyond. Plan your busy day with free Wi-Fi. Start your morning energized with free SuperStart continental breakfast. For business class comfort, book one of our king executive suites, equipped with recliner, refrigerator and microwave or Deluxe 2 Doubles equipped refrigerator and microwave . Kids 17 and under stay free with an adult at our Latham,NY/near Albany & Troy area hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz and Travelocity so you can book your Super 8 Latham/Albany Troy Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Super 8 Latham/Albany Hotel Latham
- Super Eight Latham
- Latham Super Eight
- Latham Super 8