My family and I booked two rooms for a weekend to attend a family birthday party. We were disappointed with this hotel. It was the first time we stayed there. The rooms were not very clean. One of the bathrooms had a clogged bathroom sink. The rooms were either too warm or too cold. It would be ideal if there was a fan with high and low speeds to allow a better circulation of air. We attempted to eat the complimentary breakfast but our stomachs turned when we saw one employee who was handling garbage was also handling the food preparation without plastic gloves. The eggs and coffee were watery. We did not eat the breakfast and went to a restaurant to spend money we should not have. The pool was cold. I thought it was suppose to be heated. It is in a good location. The staff was pleasant. We needed to switch one of our reserved rooms because it smelled like smoke even though the entire hotel is suppose to be non-smoking. A staff member helped me with that change. The only plus side is the restaurant on site. I believe it is called On Tap. It does have a bar atmosphere. If one has a family, eating outside on a patio when weather is nice is better to avoid the bar. We had entertainment with a singer singing a variety of music, mostly from 70s and 80s and earlier. It was country, soft rock, etc type music. The food was excellent but a little bit pricey. However, for the quality it was worth it. If On Tap could change the restaurant design to a better atmosphere inside to accommodate families, that would help since the food quality is in their favor. The chef came outside also to see how everyone's meals were. The rooms are too pricey without quality. There is a gift shop but it looks like a junk shop. More choices would be ideal. Without the restaurant, it would have been a complete disappointment.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites in Latham, NY near Albany International Airport! Our choice Latham, NY accommodations are ideally located off I-87, just ten miles from downtown Albany and near many businesses and government offices. Travelers looking for lodging in Latham can enjoy a stay at our smoke free hotel near the Albany Airport, four universities and the famous Saratoga Race Course. Families will love our Latham hotel's close proximity to area attractions like the Empire State Plaza, Aqua Duck Tours, NY State Museum and Hoffman's Playland, a family-friendly theme park located two miles from our accommodations in Latham. If shopping is your pleasure, check out the Colonie Center Mall or the huge Crossgate Mall in Albany near our hotel in Latham, New York. There are many companies near our hotel in Latham, like Century Hill, SUNY Albany, Siena College and the New York State government offices. Business travelers can also appreciate the hotel's free airport shuttle to nearby ALB Airport. Our Latham, New York hotel also offers many hotel services, including a 24-hour business center, free high-speed, Wi-Fi Internet access and flexible meeting spaces with seating for 150. While lodging in Latham, you can take a dip in the indoor pool and whirlpool or take advantage of the 24-hour fitness center and complimentary hot breakfast bar. Check out our great Latham hotel room deals and start planning your trip today. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Latham
- Latham Holiday Inn