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Holiday Inn Express Hotel & Suites Latham
Ranked #5 of 16 Hotels in Latham
Long Island, New York
Level Contributor
107 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Average”
Reviewed March 10, 2013

Stayed at this hotel with a group for a sporting event near Albany. Although clean and neat, was disappointing for a Holiday Inn. Discussed booking "suite" for a certain price and when we checked in, we only had regular room--no frig, microwave, etc. Not even a blow drier! Was going to be charged a fee for the upgrade so I opted not to. Asked for extra ice bucket and waste pale at front desk and was told it would be sent up to room...Never received it. These are in no way "deal breakers". Might stay here again if needed. Just giving information out

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hdr83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review, July 16, 2013
Dear hdr83,

Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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342 reviews from our community

Traveler rating
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    39
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    35
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 27, 2013

Yesterday was my first visit to Holiday Inn Express in Latham NY....... What a pleasant surprise! Much more than I anticipated, a great choice for rooms or banquet facility in this very busy area! They can accommodate your needs both indoors and out with multiple choices, and the ability to provide whatever you need to make your occasion perfect. Be sure to check it out.....so much more than you would anticipate!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Karen Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed February 20, 2013

Small and both treadmills were not working, very disappointed! Staff was excellent though n rooms nice. The breakfast was plentiful and tasty. Bar attached was nice also. Welcome was very good. Have ou water and again the rest of the stay was great. The place overall was very nice n recommend but please do something with the little gym. The pool n hot tub looked very nice.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sprobeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 10, 2013

My company sent me to the Albany area for 4 days. I stayed at this hotel for 3 nights and had a wonderful experience. The staff was always pleasant. The room was very nice and well appointed, although a refrigerator would be a welcome addition. The breakfast buffet is always appreciated. Nothing fancy, just good solid breakfast fare. There is an attached restaurant and bar, and the hotel is very close to many other restaurants and shopping areas (car needed).

Room Tip: The elevators are in a separate hall, which means you don't have to listen to elevator doors al...
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, NY
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 3, 2012

Have you ever had the experience of walking into a hotel room and wondering how long you can tolerate the perfume smell that is covering up the lack of cleanliness or the mildew and mold? Thankfully, I missed out on that experience this trip.
When we got to the room it looked clean. It smelled clean. And it stayed smelling clean.
It is a modest hotel. There are not a lot of frills. There are some great points and there are some less winning points, but overall it was a good hotel for the money.
Here are the positives:
The rooms really are quite clean. The furniture decent. The beds comfortable.
The cinnamon rolls are outstanding on the buffet and the hours of breakfast are great.
The entire hotel smells and looks good and shows signs of consistent upkeep.
The staff are polite.
Here are the negatives:
There is very little nearby in terms of eating. (but, if you have a car, it is a non-issue)
The hotel pool was very heavy in the chlorine.
Front desk seemed a little understaffed and it was hard to get their attention or you would have to stop talking while the one person answered the phone.

I wish I could give it a little extra half point. It was slightly better than average and I would definitely stay again if a training were in the same area.

Room Tip: Rooms above the second floor do not get car lights sweeping in from the hill outside.
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GemNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southington, Connecticut
Level Contributor
118 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed November 5, 2012

The hotel is clean, and the beds are comfortable. The front office staff were very friendly and helpful. Rooms are a decent size as well. We did not use the indoor pool, but it looked clean and I am sure would be enjoyable if we had more free time.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank bobaidan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, ME
Level Contributor
54 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed October 29, 2012

If doing business in this part of Latham, this is a great hotel for the price point. Rooms are very spacious. Quick check in and plenty of parking. Nice gym area. Also, there is a restaurant & sports bar on site called On Tap, which is very convenient, as there arent a lot of other places close by. Good breakfast buffet in the AM at the hotel lounge.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mainetoday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Latham

Property: Holiday Inn Express Hotel & Suites Latham
Address: 400 Old Loudon Rd, Latham, NY 12110-2908
Phone Number:
Location: United States > New York > Latham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 16 Hotels in Latham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Latham 3*
Number of rooms: 161
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites in Latham, NY near Albany International Airport! Our choice Latham, NY accommodations are ideally located off I-87, just ten miles from downtown Albany and near many businesses and government offices. Travelers looking for lodging in Latham can enjoy a stay at our smoke free hotel near the Albany Airport, four universities and the famous Saratoga Race Course. Families will love our Latham hotel's close proximity to area attractions like the Empire State Plaza, Aqua Duck Tours, NY State Museum and Hoffman's Playland, a family-friendly theme park located two miles from our accommodations in Latham. If shopping is your pleasure, check out the Colonie Center Mall or the huge Crossgate Mall in Albany near our hotel in Latham, New York. There are many companies near our hotel in Latham, like Century Hill, SUNY Albany, Siena College and the New York State government offices. Business travelers can also appreciate the hotel's free airport shuttle to nearby ALB Airport. Our Latham, New York hotel also offers many hotel services, including a 24-hour business center, free high-speed, Wi-Fi Internet access and flexible meeting spaces with seating for 150. While lodging in Latham, you can take a dip in the indoor pool and whirlpool or take advantage of the 24-hour fitness center and complimentary hot breakfast bar. Check out our great Latham hotel room deals and start planning your trip today. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Latham
Latham Holiday Inn

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