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“It's a Shame About the Housekeeping”

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Holiday Inn Express Hotel & Suites Latham
Ranked #5 of 16 Hotels in Latham
Certificate of Excellence
Toronto
Level 6 Contributor
239 reviews
190 hotel reviews
common_n_hotel_reviews_1bd8 425 helpful votes
“It's a Shame About the Housekeeping”
Reviewed October 5, 2011

This is a nice and fairly new property. The exterior is well maintained and has ample parking. The lobby is also very nice, as are all common areas.

I was upgraded to a king suite, which while nothing more than a normal room with an area for a coutch, which was very nice and spacious. The room had a fridge and microwave, nice comforatable bed, flat screen TV, good wireless internet, etc. The bathroom is also spacious with a large vanity. AC unit was quiet, as were the hallways. There is also a decent sports bar style restaurant on the propoerty which is always nice if you don't feel like driving.

This hotel has everything I look for in a place to spend a night. However, housekeeping and cleansliness of the room get a failing grade. Trash under the skirt around the bed; the fridge was still full of the last guests half eaten food; half finished cup of coffee sitting on the desk; the last guests used bar of soap left in the shower; someones eye glasses on the floor. The biggest one though is the black mold in the shower where the surround meets the tub.

Its a real shame, as this is definetely a nice property, but I can't do dirty!

Room Tip: Ask for a room that is clean!
See more room tips
  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank ToSquareBob1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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352 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Merthyr Tydfil, S Wales
Level 5 Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 23, 2011

Just had a lovely 6 days at the Holiday Inn. Would stay here again.

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glamlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 9, 2011

Rooms were clean. We stayed in the King suite. The helpful staff gave us a late check out. Very comfortable bed.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BNYFMLY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level 6 Contributor
101 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed August 7, 2011

Meets the HIE standard, needs some help getting to the high end. The fitness center needs a new treadmill (a common complaint, but still). WiFi free and adequate speed. Nice television in the room (properly configured HD, although you have to dial beyond the channel guide to get it). Breakfast room a tad small and the pancake machine was broken. Kids enjoyed the pool and whirlpool. The adjoining "On Tap" restaurant had an aggressive menu, kind of a surprise for the location and sports bar themeing, but we enjoyed it.

Stayed July 2011, traveled with family
Helpful?
1 Thank vacationer71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Harbor
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 8, 2011

Everyone was very pleasant. Handicapped room was roomy and easy to get around in. Rooms were clean.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kyleemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joppa, Maryland
Level 6 Contributor
155 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed May 26, 2011

My wife and infant son stayed as a free night from my Holiday Inn Rewards program. We had driven down from Montreal to fly back home from a 4 day trip. We were tired because the had driven 4 hrs and the accomodations in Montreal were less than comfortable. We opened the door to the Executive Building room and very, very pleased. The King sized bed was VERY comfortable, the spaciousness of the room was also a plus because my son loves to run around. We were never afraid that he would get hurt because it was SPACIOUS!! The hotel had a very nice breakfast the next day. I was dissapointed that the Indoor pool was closed, but maybe next time. The only dislikes that I had was the directions to get to the Hotel from I-87 S and the tub sized shower in the room that allowed water to get all over the bathroom floor while my wife was trying to bathe our son.

Room Tip: Ask for a room in the Executive Building (2nd Fl)
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  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seasonedtraveler1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monrovia, Liberia
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 17, 2011

The room was clean and large, with good lighting. Bathroom was also clean and large. I had no trouble sleeping on the big bed.

The people at the counter were very helpful and provided a speedy check-in. They also recognized me as a Platinum member.

  • Stayed November 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LANTERN2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Latham

Property: Holiday Inn Express Hotel & Suites Latham
Address: 400 Old Loudon Rd, Latham, NY 12110-2908
Phone Number:
Location: United States > New York > Latham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 16 Hotels in Latham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Latham 3*
Number of rooms: 161
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites in Latham, NY near Albany International Airport! Our choice Latham, NY accommodations are ideally located off I-87, just ten miles from downtown Albany and near many businesses and government offices. Travelers looking for lodging in Latham can enjoy a stay at our smoke free hotel near the Albany Airport, four universities and the famous Saratoga Race Course. Families will love our Latham hotel's close proximity to area attractions like the Empire State Plaza, Aqua Duck Tours, NY State Museum and Hoffman's Playland, a family-friendly theme park located two miles from our accommodations in Latham. If shopping is your pleasure, check out the Colonie Center Mall or the huge Crossgate Mall in Albany near our hotel in Latham, New York. There are many companies near our hotel in Latham, like Century Hill, SUNY Albany, Siena College and the New York State government offices. Business travelers can also appreciate the hotel's free airport shuttle to nearby ALB Airport. Our Latham, New York hotel also offers many hotel services, including a 24-hour business center, free high-speed, Wi-Fi Internet access and flexible meeting spaces with seating for 150. While lodging in Latham, you can take a dip in the indoor pool and whirlpool or take advantage of the 24-hour fitness center and complimentary hot breakfast bar. Check out our great Latham hotel room deals and start planning your trip today. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Latham
Latham Holiday Inn

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