We came in last minute from West Hartford from no power, heat or food. Kathy at the front desk was wonderful, warm, attentive and truly caring. She understood that after a massive storm wrecked most of the state, she would not only open the doors to this wonderful place but got my family of 5 and dog into a wonderfully relaxing suite. Now that's service and even gave us free wine coupons to help us relax. What a treat. The room was like home but cleaner and the space was perfect. Quiet hotel and warm home like environment. The Hotel manager also was equally nice and accomadating helping us w restaurant and mall info which is down the street. This may persuade me to leave Marriott and start hunting down Indigo hotels as I travel all the time.
What a treat so we even added another day to our trip as Kathy went above and beyond again to keep us in this room and move other people around.
Just made a horrible mess back home seem ok. Thanks. And by the way, if you like a clean room, you'll love this place and pet friendly. Cleaner than most that don't allow PETS!!
- Official Description (provided by the hotel):
- Discover Affordable Luxury at the New Hotel Indigo in Albany, New York The Hotel Indigo Albany - Latham is a sophisticated, Full-service hotel near the Albany International Airport (ALB), providing a complimentary shuttle to the airport. Our boutique hotel in Latham, NY is ideal for travelers who desire an oasis to escape from the ordinary, but value the traditional hospitality & services of a standard hotel. Our luxury Albany, NY accommodations offer convenient access to area attractions such as the Saratoga Race Course, Joe Bruno Stadium and the Times Union Center in downtown Albany. Our hotel is near premiere shopping spots including the Colonie Center Mall & upscale, downtown shopping on Pearl, Broadway and Lark Streets. Situated just north of Albany, our upscale hotel in Latham, NY offers close proximity to corporations in the Wolf Road Business District as well as Rensselaer Polytech, GE, the Albany Medical Center and various government offices. We also offer 1,200 sq. ft. of flexible meeting space, free high-speed, Wi-Fi Internet access and well-appointed rooms with modern decor that are an oasis for the business traveler to Albany. While lodging at our pet friendly hotel in Albany, we hope you take advantage of our 24-hour fitness center and sauna, Golden Bean coffee shop, and our Blu Stone Bistro and Bar. For the best in luxury Albany accommodations, choose the new Hotel Indigo in beautiful Albany, NY. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Indigo Latham