We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Mark & Amanda Lowton”

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Port St Johns
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Umngazi River Bungalows & Spa
Ranked #1 of 1 Hotels in Port St Johns
Certificate of Excellence
Durban, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Mark & Amanda Lowton”
5 of 5 bubbles Reviewed April 22, 2014

From the booking to the actual visit, the employees there were absolutely great. So much so, that we have booked our next stay for May 2014. A special thanks to Nico, Karra, Veronica, Leti, Pk, and Cat for really making it a special time for us.


  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Mark & Amanda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager81, General Manager at Umngazi River Bungalows & Spa, responded to this review, April 24, 2014
Dear Mark and Amanda,

Thank you so much for this kind review, it really is rewarding for us all here to read how much you enjoyed your stay with us, and even more so that you have booked already to come back.

Thank you for choosing Umngazi River Bungalows for your holiday destination!

Kind regards,

Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

955 reviews from our community

Traveler rating
    694
    193
    53
    9
    6
See reviews for
424
408
12
16
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Lichfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 21, 2014

A fantastic visit! The staff are all very warm and friendly with a huge welcome
The attention to detail quality is evident in everything from the gardens to the
Decor and the wonderful meals. We will definitely return.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Jonathan & Eliz... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager81, General Manager at Umngazi River Bungalows & Spa, responded to this review, April 24, 2014
Dear Jonathan,

Thank you so much for this wonderful review, it really is pleasing to read how much you enjoyed your stay with us and that all was up to standard. We certainly look forward to welcoming you back again some day.

Kind regards,

Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nijmegen, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 20, 2014

Great service with african humour. Such a relaxed atmosphere on a very nice spot on the Indian Ocean. Great for families but we were there as a couple and had a great time too! The food can sometimes be a bit better but that is easy forgiven to the really friendly (but not submissive) staff.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Guido M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager81, General Manager at Umngazi River Bungalows & Spa, responded to this review, April 24, 2014
Dear Guido,

Thank you so much for this wonderful review and of course for choosing Umngazi River Bungalows as your holiday destination. It was great to read that the Team impressed you as well as the beauty of the Resort.

We do hope to welcome you back again sometime.

Kind regards,

Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed April 16, 2014

This place is in a beautiful location and feels like an oasis from the rest of the world! I really enjoyed the beauty of the place and the accommodation. only the service was a let down, without good signage to get there and a phone that was never answered it was troublesome and frustrating getting there. Food was also great. Would go there again if i headed that way, but would not go out of my way for it.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank LindaB64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager81, General Manager at Umngazi River Bungalows & Spa, responded to this review, April 18, 2014
Dear Linda,

Thank you for taking the time to write this kind review, your comments and feedback are greatly appreciated. I was happy to read that your stay was an enjoyable one, but of course rather disappointed to also read that our service in areas had let us down. As well my apologies for our phones lines, we have had several days this month where our lines have been down although it rings on the callers side it does not ring here at Umngazi. Telkom has fortunately rectified this in the meantime.

Thank you for choosing Umngazi for part of your holiday and I do hope we get to welcome you back again someday!

Kind regards,

Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballito South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 16, 2014

One of the best family holidays we have ever had. What a beautiful place. There is something for each person and every member of our family had a blast. We will be back next year. The food is out of this world.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Lisa & Daniel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager81, General Manager at Umngazi River Bungalows & Spa, responded to this review, April 17, 2014
Dear Lisa and Daniel,

Thank you for choosing Umngazi River Bungalows for your family holiday, as well, thank you for taking the time to write this extremely kind review. It is so good for the team to read how much you had enjoyed your stay with us, it is what motivates us to keep on finding ways to improve on what we do.

We look forward to welcoming you all back again soon.

Best wishes,

Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 14, 2014

We had a most enjoyable time once again at Umngazi. The food was excellent, and the staff friendly and professional. We find it the best place to relax and chill out. Two small criticisms are that children now spend a lot of time in the bar buying slush puppies and cool drinks, and the "no-wake zone" rule is not enforced. A jet ski riding up and down in front of the pool area proved very irritating. We will be back.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Ian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager81, General Manager at Umngazi River Bungalows & Spa, responded to this review, April 17, 2014
Dear Ian,

Thank you so much for taking the time of writing this wonderful review, it really was pleasing for the team to read how much you had enjoyed your stay with us.

With regards to children, it really was a busy time with a 3rd of our guest being under the age of 11 this year made it a busy time for the Entertainment team as well as the management. We do not try and be to rules driven here at Umngazi as we know how important family interaction in our family time starved world we find ourselves in. We do hope in many cases that the parents enforce the same discipline they have at home, at Umngazi. We have reminded parents again that the bar is off limits to children under 18 years after 18H00 as well to ensure their children behave in a manner that is respectful to all guests at Umngazi. Again with the Jet Quad we do ask for guests to adhere to the no wake zone but we may need to be more forceful here and not allow past abusers to no launch the following year.

It is great to read though that these two points did not spoil your holiday and that you will be returning, we look forward to this. Thank you for choosing Umngazi for your holiday.

Kind regards,

Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 13, 2014

Excellent family holiday. Cater for all members of the family no matter what age. The food is out of this world. Staff is friendly. The Spa with its endless view of the sea-you cannot find any better.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Ellen & Stefan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager81, General Manager at Umngazi River Bungalows & Spa, responded to this review, April 15, 2014
Dear Ellen and Stefan,

Thank you so much for this wonderful review we are all so pleased that your holiday with us was a memorable one. I do hope we get to welcome you back again soon.

Best wishes,

Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Port St Johns
4.3 mi away
Amapondo Backpackers Lodge
Amapondo Backpackers Lodge
#1 of 14 in Port St Johns
4.0 of 5 bubbles 203 reviews
4.4 mi away
The Lodge on the Beach
The Lodge on the Beach
#5 of 8 in Port St Johns
3.0 of 5 bubbles 44 reviews
6.2 mi away
Jungle Monkey Backpackers
Jungle Monkey Backpackers
#4 of 14 in Port St Johns
4.0 of 5 bubbles 68 reviews
Show Prices
Show Prices
Show Prices
22.3 mi away
Swell Eco Lodge
Swell Eco Lodge
#1 of 3 in Mdumbi
5.0 of 5 bubbles 149 reviews
3.9 mi away
Delicious Monster Retreat
Delicious Monster Retreat
#7 of 14 in Port St Johns
3.5 of 5 bubbles 24 reviews
6.7 mi away
Port St John's River Lodge
Port St John's River Lodge
#2 of 8 in Port St Johns
4.0 of 5 bubbles 64 reviews
Show Prices
Show Prices
Show Prices

Been to Umngazi River Bungalows & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Umngazi River Bungalows & Spa

Property: Umngazi River Bungalows & Spa
Address: i, Port St Johns, South Africa
Location: South Africa > Eastern Cape > Port St Johns
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Port St Johns
Hotel Class:4 star — Umngazi River Bungalows & Spa 4*
Number of rooms: 69
Official Description (provided by the hotel):
Tucked away on the Wild Coast, in the heart of Pondoland, and encompassed by a rocky coastline, indigenous forests, secluded coves and breathtaking views of the Indian Ocean, lies the award winning Umngazi River Bungalows & Spa - an award winning family resort & spa. The thatch-roofed bungalows are situated amongst the indigenous gardens which provide the perfect setting for a totally relaxed holiday. Weekly fly-in packages are available Friday to Friday from Durban where you fly at 500 feet above sea level along the beautiful coastline - a wonderful way to start your holiday. ... more   less 
Also Known As:
Umngazi River Bungalows Hotel Port St Johns
Umngazi River Hotel
Umngazi River Resort

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing