We stayed at the Crowne for the first time for the 2010 half marathon. Very impressed on the renovations on the property, the great room with wonderful views no matter what the weather. Not impressed with the staff. We stayed for 5 days and 4 nights and normally we get more engaged staff members who ask us what we are there for, etc. Not here, very combative when asking for simple requests like if you can get a coffee at the restaurant. First day we got a free coffee, the next day we were told we were told it was $4.95 and we never should have gotten it. No towels at the pool and when we asked to get a shuttle over to the property's Beach Club restaurant we were asked in a very demanding way "do you have a reservation" rather than being helpful and saying let me see if we can get you in for the time you want. The shuttle driver was the nicest on the staff. Just not a very welcoming hotel.
- Official Description (provided by the hotel):
- Center of village, overlooking lake, adjacent to Olympic Center. Family owned & operated. Quality & Meetings Service Excellence award winner. Highlights: 245 guest rooms and suites, many with Jacuzzis & fireplaces, 45 holes championship golf, 6 tennis courts, indoor pool & whirlpool, fitness room, extensive meeting space, private beach with paddle & row boats at the Lake Placid Club. Restaurants: MacKenzie's, Great Room Lobby & Bar, The Lake Placid Club Golf House, (year round weddings/special events, and seasonal for lunch) and The Lake Placid Club Boathouse. ... more less
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- Also Known As:
- Crowne Plaza Resort And Golf Club Lake Placid
- Crowne Plaza Resort & Golf Club Lake Placid Hotel Lake Placid
- Lake Placid Crowne Plaza