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“Great place to stay, great staff”

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Crowne Plaza Lake Placid
Ranked #7 of 31 Hotels in Lake Placid
Certificate of Excellence
Syracuse, NY
Level 4 Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great place to stay, great staff”
Reviewed November 1, 2013

Both my wife and I loved the room, the view of Mirror Lake and the main street from our 4th floor room was spectacular. The only issue we had was that we heard what sounded like hammering coming from above (the roof) at around 08:40AM, when we questioned the staff at the desk, one said it was from a tub being removed down the hall, and the other staff person said that she had heard that complaint before (which nullifies the first answer we received), then a couple who was checking out on the 2nd floor said they heard the same thing............maybe ghost hunters should pay a visit. Other then the hammering, everything was in place for a romantic get away.

Room Tip: upgrade to the front of the hotel on site instead of doing it from the web, it is cheaper
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeSyracuse_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review, November 2, 2013
Thank you so much for the review of our property. I am so glad to hear that you were able to enjoy our spectacular views from your room! I deeply apologize for the hammering sounds and I personally will make sure to look into where the sounds were coming from so that no other guest is bothered by this. Again, please accept my apologies and we hope to see you back again soon.
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Orchard Park, New York
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 29, 2013

This was my first time in Lake Placid and this was the perfect hotel to take in the view! It was really close to Main St. (a steep hill but the ambiance made it a little more bearable). The service was great. The lodge atmosphere made the stay enjoyable and the beautiful lounge overlooking the lake was a group favorite. The rooms were clean and comfortable, although my only complaint was that the room temp. at 73 was a bit warm. When I tried to put on the AC for a bit I found the fan to be a bit loud but it cooled off fast. Other than that though, I have no complaints and would definetely recommend this hotel to others. The Crowne made my stay really enjoyable. Perfect hotel to stay at to experience Lake Placid.

Room Tip: My room faced the indoor pool area and was fairly quiet, but I would have preferred a room facing th...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dollysueop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review, November 2, 2013
Thank you so much for your loyalty and excellent review of the Crowne Plaza Resort & Golf Club in Lake Placid, NY! Our staff here at the Crowne Plaza takes a great amount of pride in being a part of an upscale brand. We make it our number one job to make sure our guests’ stays are unforgettable. Thank you again for your loyalty with us and we can’t wait to see you back again soon!
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Banff, Alberta
Level 6 Contributor
106 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed October 28, 2013

The hotel is located on top of a small hill overlooking the lake. It is an easy walk also to main street to restaurants and shops. Free parking on-site, which makes it handy. The lodge is spacious away from busy roads. The beds were comfy but the bedroom suite is not very well appointed by its shape. The two bedrooms are separated by the bathroom and a narrow darkish hallway, but only one bedroom has a window. For the others that are not by the window, it feels rather austere during the day time without natural light. There is also a noisy furnace shaft that runs in the room. We visited a couple of rooms and they appear to be laid out the same way. Each room has its own flat screen tv. We had breakfast coupons so we did not do the buffet. The portion of fruit platter was amazingly large, enough for 2 people. The lounge by the main lobby is very pleasant for enjoying the scenery.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MPR1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review, November 2, 2013
Thank you for your review and giving us the opportunity to learn from your feedback. We really appreciate our guest’s opinions because it helps us grow further into the upscale brand that the Crowne Plaza represents. First of all I’m glad you enjoyed our views from up on the hill, they truly are breathtaking. Second, I will definitely be sure to pass along your recommendation about the room type you were in to higher management. Thank you again for your review and we hope to see you back again soon!
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Saratoga Springs
Level 5 Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed October 28, 2013

Plaza stay at the Crown Plaza .Stayed in the Adirondack wing newer rooms. I was a little concerned at first being on the first floor close to the entrance , but no problem , never heard people coming or going and the hotel was sold out due to a conference. Enjoyable stay. Ask for a room facing the lake that was the only problem room was facing the parking lot but if the weather was nicer I would have loved to enjoy the patio

Room Tip: stay in the Adirondack wing if possible facing the lake
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mamdog1006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review, November 2, 2013
Thank you so much for your positive comments about our Crowne Plaza Resort & Golf Club in Lake Placid, NY! I am glad that you enjoyed your stay with us and found your room location to be suitable for your needs. Also, the next time you are staying with us definitely inquire about our lake view rooms. We look forward to hosting you again soon!
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Level 5 Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 27, 2013 via mobile

We stayed at this hotel last weekend for a hockey tournament. As crazy as it was everything was top notch from check in to check out. Our rooms were clean and comfortable and all the food included with our package was delicious! The moms had a couple hours to ourselves and we walked around town and then back to the lodge for a drink. You can't beat this location especially with the Olympic hockey rink next door and the shops and restaurants out the front door. Can't wait to come back for a non- hockey trip!

Stayed October 2013, traveled with family
Helpful?
Thank Salisa92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review, October 28, 2013
Thank you for choosing the Crowne Plaza Resort and Golf Club in Lake Placid, NY for your stay in October! We are pleased to hear that your stay was thoroughly enjoyable. Please feel free to contact the hotel directly at 518-523-2556 to inquire about future events. We thank you for your loyalty with our property and look forward to hosting you again soon!
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Sydney, Australia
Level 5 Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 23, 2013

Travelling with friends, I had booked basic accommodation online.On arrival, we were able to upgrade for very little extra cost, to luxurious accommodation.The rooms were spacious, clean and the view from the balcony was magnificent. A glorious view across the lake.
Grounds are lovely and the property is close to shops. (Bit of a hike up the hill if you enjoy shopping!)
Staff were friendly, restaurants and bar were very reasonable. Internet worked in most parts of the rooms. Excellent value for money, especially if you are doing a lot of driving and need a break.

Room Tip: Choose lake view- ask for upgrades on arrival.
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LindyAussie_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review, October 26, 2013
Thank you so much for the excellent review of our Crowne Plaza Resort and Golf Club located in Lake Placid, NY! We really appreciate the feedback and our staff will be happy to hear that your stay was thoroughly enjoyable! The entire staff here at the Crowne Plaza Resort and Golf Club takes pride in our hotel and I’m glad to see it comes through in our guests’ stay. We thank you for your loyalty to our property and look forward to seeing you back again soon!
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Princeton, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 22, 2013

Prior to this trip we had been to Lake Placid several times, but never in the summer. Our usual hotel was booked for the weekend, so I suggested to try "that hotel on the hill" - the Crowne Plaza. The location is great - it is up on a hill with a great view of the mountains or of Mirror Lake depending on room location. There was ample parking, and all of the restaurants in town were only a short walk away. The room we stayed in was clean and the in-room coffee pod machine was great. In addition, because we were IHG members we were given coupons for a free breakfast in their restaurant. All in all, it was a great relaxing stay.

Stayed June 2013, traveled as a couple
Helpful?
Thank koosh21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah C, Guest Relations Manager at Crowne Plaza Lake Placid, responded to this review, October 23, 2013
Thank you so much for the positive comments about the Crowne Plaza Resort in Lake Placid! We are pleased to hear that you found your stay to be outstanding. Being placed up on the hill next to the Olympic Skating rinks allows us to offer breathtaking views from both our rooms and restaurants. Thank you for loyalty with our IHG Program and are glad you are enjoying the perks. We look forward to seeing you back again soon!
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Additional Information about Crowne Plaza Lake Placid

Property: Crowne Plaza Lake Placid
Address: 101 Olympic Drive, center of village, overlooking lake, Lake Placid, NY 12946-1407
Phone Number:
Location: United States > New York > Lake Placid
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Lake Placid
#8 Family Hotel in Lake Placid
#8 Business Hotel in Lake Placid
#10 Romantic Hotel in Lake Placid
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Lake Placid 3.5*
Number of rooms: 249
Official Description (provided by the hotel):
Center of village, overlooking lake, adjacent to Olympic Center. Family owned & operated. Quality & Meetings Service Excellence award winner. Highlights: 245 guest rooms and suites, many with Jacuzzis & fireplaces, 45 holes championship golf, 6 tennis courts, indoor pool & whirlpool, fitness room, extensive meeting space, private beach with paddle & row boats at the Lake Placid Club. Restaurants: MacKenzie's, Great Room Lobby & Bar, The Lake Placid Club Golf House, (year round weddings/special events, and seasonal for lunch) and The Lake Placid Club Boathouse. ... more   less 
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Also Known As:
Crowne Plaza Resort And Golf Club Lake Placid
Crowne Plaza Resort & Golf Club Lake Placid Hotel Lake Placid
Lake Placid Crowne Plaza

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