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Reviewed December 31, 2018

We stayed at the Golden Arrow right on Mirror Lake in Lake Placid. The view of Mirror Lake and Whiteface Mt. from our lakeside balcony was fantastic. The rooms were spacious, clean, and supplied with amenities like Keurig coffee. The main lobby is beautiful with fireplace and full windows overlooking Mirror Lake. The staff was extremely pleasant and helpful. There is a parking garage which is extremely helpful since most things in the village are within walking distance, and the village parking is a major challenge anytime of the year. This is a great destination any time of year, and we are already planning on returning this winter and next summer.

Room tip: For the little extra cost, the lakeview rooms are well worth it if you are going to spend time around the hotel
Date of stay: October 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Glenmore43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joell_Stetson, Marketing Strategist at Golden Arrow Lakeside Resort, responded to this reviewResponded January 3, 2019

Thank you for the 5-star review Glenmore43! We're happy to hear you enjoyed your lakeside room and those amazing views that come with it! The parking garage is a nice bonus, especially in the snowy months! We hope you'll be back soon for all the winter activities in Lake Placid!

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Reviewed December 27, 2018 via mobile

This was our second time staying at the Golden Arrow. A wonderful location with well appointed, roomy and perfectly maintained rooms and common areas. The staff is extremely friendly and helpful. We brought our whole family for Christmas and they loved it. Extremely reasonable prices for the facilities and service this wonderful resort offers. We will definitely be back.

There were two minor areas where I would give them advice to change the approach for next year. They are renovating some rooms which lead to pretty steady hammering noises in our room throughout Christmas Eve afternoon until 5pm. That does not lend to relaxation. They should probably close off and not place guests in a large swath of rooms around areas they will be doing work for the future. Second was that the restaurant was closed for Christmas Day. Understandable that people at the restaurant would want to be home with their families on Christmas Day and the Hotel generously offered free fruit and muffins but it is a cost of doing business at a winter resort hotel that someone has to work on Christmas Day. The key is for management to make it economically well worthwhile for the employees who make that type of significant sacrifice. Neither issue rose to a level to mar a delightful stay.

We look forward to being back.

Date of stay: December 2018
Trip type: Traveled with family
Thank Thebigduck09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joell_Stetson, Marketing Strategist at Golden Arrow Lakeside Resort, responded to this reviewResponded December 28, 2018

Thank you for the 5-star review! We're happy to hear you and your family had a great time spending Christmas at the Golden Arrow! We're sorry you were inconvenienced by the renovations. We try to keep guests away from the working areas if at all possible, but when we get really busy it can get a little difficult. Hopefully if you come back next year, you will see all these wonderful upgrades! You are exactly right, our restaurant staff wanted to spend the holiday with their families, as did many others in the area. We hope you were able to find someplace else for a nice meal though!
Wishing you and your family a happy New Year!

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Reviewed December 26, 2018

Room: although we usually reserve family suite with a fireplace and Jacuzzi every year, we also add additional standard rooms to fit our growing family. Both the family suite and the standard room are in mint condition. We also noticed the ongoing efforts taking place in Golden Arrow to upgrade and repair the rooms.
The cleanness improved dramatically over years becoming ideal. No issues with either room or hallways or shared facilities. We can continuously see personnel cleaning the hotel from early morning till late night (swimming pool area is cleaned after it closes at 10pm). We have to state that this time, even the difficult to maintain pool area was in perfect condition throughout the day - no dirt, towels, food remnants.
With all their efforts to keep the hotel clean, Golden Arrow is awarded for water conservation.
But what makes it really miraculous is the Christmas spirit - the hotel is meticulously decorated outside and inside. There are beautiful designer's gingerbread houses on display. The private ice skating rink on the lake, the dog-slays and a complementary breakfast on the Christmas morning completed the perfect picture.
Underground parking is really critical for the snowy days, as Christmas Eve was.
Also bare in mind - Golden Arrow is pet-friendly.

Room tip: Lake views
Date of stay: December 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mikhail D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joell_Stetson, Marketing Strategist at Golden Arrow Lakeside Resort, responded to this reviewResponded December 28, 2018

Thank you for your wonderful review Mikhail! We are happy to hear that you and your family had such a great time while staying with us, and that you are repeat guests! It means a lot that you noticed how hard our staff, especially housekeeping, works to keep the Golden Arrow looking its best. We're glad you were able to enjoy so many festive features over the holiday as well! We hope to see you and your family again soon!

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Reviewed December 19, 2018

Hotel location is perfect, free parking, you can walk most places. Right across st. from Olympic skating rinks and museum. Room was perfect with our own stone fireplace and wood supply. Fabulous views overlooking the lake. Enjoyed the pool facilities. All day happy hour!!!! Great dinners. Hotel was beautifully decorated for the Holidays. I also appreciated all the Green options. All staff was very friendly and helpful. Big comfy beds. Great getaway.

Date of stay: December 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank VBHNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joell_Stetson, Marketing Strategist at Golden Arrow Lakeside Resort, responded to this reviewResponded January 10, 2019

Thank you for the 5-star review! We're glad you enjoyed your stay with us and were able to see the hotel during the holidays! We're happy to hear you enjoyed your meals and drinks at Generations as well! Thank you for noticing all of our Green initiatives - we're very proud to be so Eco friendly! We hope to see you again for another great stay!

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Reviewed December 10, 2018 via mobile

As a family we took a weekend trip to make a visit to Santa in North Pole, NY. We chose Golden Arrow Resort for its location in the center of Lake Placid with an easy drive to Santa’s Workshop & Whiteface Mountain. The rooms were cozy and clean, the view was amazing and the indoor pool & hot tub was open late until 10 pm. A must for anyone with children. The restaurant was closed for a wedding so, that experience will come with a future visit. The hotel actually runs behind the shops in town so, if you want to walk hallway and stay warm and out of the cold, it’s possible! Leads to an alley of shops. Recommended accommodation for any event in Lake Placid.

Date of stay: December 2018
Trip type: Traveled with family
Thank Jozca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoellStetson, Marketing Strategist at Golden Arrow Lakeside Resort, responded to this reviewResponded December 11, 2018

Thank you for the 5-star review Jozca! We're glad you and your family enjoyed your stay with us and were able to take advantage of some of our great amenities! We're sorry you weren't able to experience Generations, but hope you come back soon to try it out!

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