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“World class Adirondack Lodge” 4 of 5 bubbles
Review of The Whiteface Lodge

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The Whiteface Lodge
Ranked #1 of 31 Hotels in Lake Placid
Certificate of Excellence
Hastings-on-Hudson, NY
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“World class Adirondack Lodge”
4 of 5 bubbles Reviewed July 5, 2014

Whiteface Lodge is one of the most stunningly beautiful properties ever. So why did I give it a four rather than a five star review? Senior management does not focus on the customer experience--and with just a little effort this place could be fantastic. Don't get me wrong-the staff are pleasant and friendly-as long as you stick to their script. Simple requests, such as for hypo-allergenic bedding and repeated calls from the road for a one hour early check-in were muffed. Ditto for a broken kitchen faucet that sprayed water in my face and a 15-month toddler allowed to be in the jacuzzi!! That aside, the rooms are spectacular if you love the Adirondack look-pine bark, pine cones, and outdoorsy stuff. The spa, movie theater, and indoor/outdoor pool are lovely, as is the private beach. Two places not to miss-Paradox Lodge for an incredible meal and the Wild Center for a wonderful environmental education experience.

Room Tip: Request a room facing the pond.
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank mpiturro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,031 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (241)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Pawling, New York
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 2, 2014

Beautiful hotel very clean. Staff goes above to make you happy. I stayed in 3 bedroom it was the best. Pool area was very nice. Can't wait to go back. Chris met me at my car and escorted me to check in,then took me to my room. The staff made you feel like family. I wish I could remember all the names. Took a shuttle to the canoe club and went out in a peddle boat. Loved the nightly smores. So much to do. Great views out our windows.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pattie403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wallkill, New York
1 review
5 of 5 bubbles Reviewed July 2, 2014

My daughter got married at the Canoe Club (private beach owned by the Whiteface Lodge). Experience was perfect as she wanted a nontraditional experience in a gorgeous setting. After the ceremony, kids played in the sand and adults changed into jeans and played volleyball, croquet, horseshoes, etc. Lodge provided a BBQ buffet. Ended the evening with a marshmallow roast in their fire pit.

Lodge rooms are magnificent! Even nicer than the pictures!

Lodge has great facilities including an indoor/outdoor pool, hot tubs and a game room with full-size bowling, ping pong, pool, air hockey and more. It rained for two of the days we were in Lake Placid and no one was bored as spent the entire time on the Lodge property.

Note that this property is NOT in the main part of town. Must take a shuttle or walk to both town and the Canoe Club.

Room Tip: My husband and I stayed in a 1-bedroom suite. Offered plenty of room for other family members to vi...
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank HappyTravelerOhYeah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lanoka Harbor, United States
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 29, 2014

My husband and I chose the Lake Placid area for a spontaneous getaway. The Whiteface Lodge looked perfect and it was! From the moment we arrived, when Ian warmly welcomed us, whisked our luggage to our room and valet parked our car, we felt totally cared for as welcome guests of this beautiful resort. Our accommodations on the second floor were spacious, comfortable and spotless. The bathroom had double sinks, a walk-in shower, a jetted tub and lots of towels. The private porch was delightful. The breakfast in their restaurant Kanu is very good and dinner there is excellent; however, the lounge/lunch menu is a bit weak. Our 3 night stay was too short and we would definitely return.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sharon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester
Level Contributor
172 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed June 29, 2014 via mobile

First I have the write this is a beautiful hotel with fine attention to detail in the architecture and decor. It has a very warm feeling throughout, and the terrace on our end junior suite was heavenly.

We enjoyed the s'mores and an evening swim in the jacuzzi under a starry sky.

But, I probably won't be returning during the summer months. My husband and I really would have preferred to be on the lake. We felt like were were always driving to the canoe club, into town for dining and shopping or to walk Mirror Lake. So while this is outstanding lodging, we would recommend it for families with small children or for people who love a great pool. I also noted the staff is really fantastic with small children and go out of their way to ensure guests have a wonderful time.

I also have to add that I knew this was an expensive hotel but felt due to the reviews it would be worth the splurge for our summer vacation. I don't feel the experience was parallel to the cost.



Stayed June 2014, traveled as a couple
Helpful?
Thank teachersms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longueuil, Canada
Level Contributor
160 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed June 27, 2014

We were impressed by the size of their suite on the first floor well equipped with large fridge, oven and washer/dryer and also fully furnished. The hotel dining room is very surprising with à 20feet+ ceiling . The food was delicious but the menu for children provides very standard meal and a poor choice

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank marpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 27, 2014

An absolutely beautiful hotel!! Friendly and helpful staff. Everything was super clean. The hallways smelled like cedar and the rustic decor gives such a cozy feel. We loved the fresh cookies put in our room everyday and fresh flowers in the morning with breakfast. We will definitely be coming back!!!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Valstaxidermy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Whiteface Lodge

Property: The Whiteface Lodge
Address: 7 Whiteface Inn Lane, Lake Placid, NY 12946-1275
Phone Number:
Location: United States > New York > Lake Placid
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Lake Placid
#1 Top resorts Hotel in Lake Placid
#1 Luxury Hotel in Lake Placid
#1 On the Beach Hotel in Lake Placid
#1 Spa Hotel in Lake Placid
#2 Family Hotel in Lake Placid
#5 Business Hotel in Lake Placid
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Whiteface Lodge 4.5*
Number of rooms: 94
Official Description (provided by the hotel):
Nestled in the Adirondack Mountains, this exclusive resort is a haven of comfort and elegance. A retreat where guests can relax in sumptuous all suites resort and enjoy superb cuisine. A refined atmosphere, log architecture, fire places, world class spa, year round activities and the Canoe Beach club on Lake Placid. The Lodge is both a family friendly destination and an adult playground or romantic escape. A Member of Leading Hotels of The World and the most Luxurious Full Service Resort in the Adirondacks. ... more   less 
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Also Known As:
The Whiteface Hotel Lake Placid
Whiteface Hotel Lake Placid
Whiteface Lodge

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