We were thoroughly pleased with this location, resort amenities and gorgeous/spacious rooms. The resort itself is very luxurious, clean and well -kept. Concierge is very helpful and you often see cleaning staff, who are very friendly and helpful. There is lots to do on site, and you feel away from the bustle of the town. We felt very relaxed, and happy in and out of our room enjoying the pool, club and huts. However, the service industry at this resort is lacking...severely! This was especially present with the receptionist at the spa who, after spending over 600$ on treatments, answered "un-huh" after we thanked her. Our spa treatments were not good at all. The restaurants staff are also mediocre, although we encountered friendlier male staff in the evening lounge on 2 occasions. Lastly, the food was terrible for a resort of this caliber. Breakfast was not very good (eggs slimy, uncooked oatmeal and bulb breads). Barely any healthy diner options with the same menu repeating lunch/diner etc. We stayed for over 5 days and unfortunately, went off site most of the time as the restaurant lacked. It would have been nice to enjoy our vacation on site. There are great take-out food nearby, with healthier options and tasty food. Unsure if we will go back or recommend. It literally, left a bad taste ..
- Official Description (provided by the hotel):
- Nestled in the Adirondack Mountains, this exclusive resort is a haven of comfort and elegance. A retreat where guests can relax in sumptuous all suites resort and enjoy superb cuisine. A refined atmosphere, log architecture, fire places, world class spa, year round activities and the Canoe Beach club on Lake Placid. The Lodge is both a family friendly destination and an adult playground or romantic escape. A Member of Leading Hotels of The World and the most Luxurious Full Service Resort in the Adirondacks. ... more less
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- Also Known As:
- The Whiteface Hotel Lake Placid
- Whiteface Hotel Lake Placid
- Whiteface Lodge