Did I just say the best customer service in Lake Placid??? Yes, I did! For a service town,there are many establishments in the area that just don't get it, which is surprising since that is what keeps this town going...hopefully this hotel will elevate the service in the town as a whole! I have been coming to the area for several years and have stayed at the Courtyard , golden arrow and Crowne Plaza Resort, of which, all 3 have terrible customer service. The Crowne Plaza's staff is so unfriendly and rooms so dirty I almost didn't book this trip until I heard the Hampton Inn was opening. Even though the rate was much higher than other hampton's it was well worth it! The rooms were spotless, the views were amazing, and the staff?!? They were just simply amazing! If your considering a trip to the Adirondacks and Lake Placid, you must stop here, you will not be disappointed! Oh, I almost forgot....Dean the guy at night was the greatest, he made our day! We can't wait to see you in a few months! Thanks Rick, the for manager for selecting such a great staff!
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