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“The good and the bad”
Review of Nicolas On Main

Nicolas On Main
Ranked #72 of 105 Restaurants in Lake Placid
Cuisines: Mediterranean
Dining options: Late Night, Dinner, Reservations
Restaurant details
Dining options: Late Night, Dinner, Reservations
Reviewed September 11, 2012

We recently attended a family party at Nicola's - a special celebration to which most traveled many hours to attend.

First the good parts - I have an unusual food allergy and the staff handled it very professionally. I had contacted the owned in advance to be sure they could adapt to my needs. He suggested a plan for us, and it was executed perfectly. He greeted me at the door that night and introduced me to the head waiter who would take care of everything. That made me feel secure while we ate.

In addition, almost everyone in our group reported that their food was very good.

However, with two different entrees, family members received 25-50% less food than was promised on the menu. The waiters just brushed this off, but after our host double-checked the menu and then spoke with owner it was corrected. But that just shouldn't happen when a menu had been previously selected and approved. And a host of a large party shouldn't have to be checking up on little details to be sure the guests are getting what was promised.

This just left an "icky" feeling about the restaurant. Not sure I'd go there again.

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1  Thank Bookworm426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 - 107 of 224 reviews

Reviewed September 9, 2012

Stopped for dinner with friends
The service was questionable;forgot the champagne,served spaghetti with the Chicken Parm and calamari dishes which should of been served with linguini.
Ask to speak to owner,explained that the service was not good. He said take it up with the server. We stated that you're the
Owner and you're responsible for your help.He walked away from us and refused to speak to us. He called the
LPPolice stated that we refuse to pay.
Not true! Warning to all!! Do not, repeat do not,eat at Nicolas!
To Our server, I'm sorry that you were caught up into this snare!
If you can I would recommend that you find a different establishment to work for.
In life you will find those who would support you in a crisis and those who will abandon you.
Your boss surely threw you overboard!

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3  Thank Jromano52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2012

We ordered our food and drinks and some items were forgotten by the waitress, no apology, just do you still want it. Hmmm 3/4 of the way through dinner umm no we don't want it now. Dinners delivered wrong(not as stated on menu) when questioned at first we were told we were wrong then waitress corrected and said dinner was wrong, but no apology, no offer to fix it. Waitress waits till meal is almost gone to ask how everything is and when we state it was ok but not as menu stated she then offers to fix it. Too late full now. When owner asked for he never comes to table we have to go find him and he then throws the waitress under the bus and disappears. Would not even discuss errors or bad service, just pay your bill and get out was his attitude!!! Again no apology instead we are greeted by lake placid police (whom we waited to show up) cause we didn't intend to stiff on the bill just wanted a mature adult discussion with the owner. He is a spineless creep who throws his waitress under the bus and calls the police to deal with customer issues. What a waste of the very kind lake placid police time. But they say they are called by mike all the time cause he can't deal with any, even small customer complaints. Just pay your bill and get out Well i am sorry mike but you shouldn't own a restaurant if you can't deal with people!! Stay away from Nicolas and 211 grill !!!

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1  Thank Tracyrowe11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2012

Party of six for dinner with two incorrect dinners and other items completely forgotten. Attempts to solve issues sent owner running to the kitchen to hide. Poor waitresses are left to deal with faulty charges and bad food problems or else cover the customers bill themselves. Please don't put these poor girls on the spot.... Eat anywhere else!!

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Thank Adk5687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2012

Nicola's has a varied menu for all tastes. We dined here several times and the food was always delicious. Service is friendly.

1  Thank DukeNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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