We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent!!”

Sugar Shack Dessert Co.
Ranked #3 of 3 Bakeries in Lake Placid
Restaurant details
Reviewed October 4, 2011

Coffee was local and very good, all of the pastries we tried we amazing! Try the raspberry pie, it's excellent. The staff was very, very friendly and we will definitely visit again!

    • Value
    • Atmosphere
    • Service
    • Food
Thank marianacci3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (69)
Traveler rating
Traveler type
Time of year
Language

59 - 63 of 69 reviews

Reviewed September 3, 2011

The service and staff were great! The owners are fun and helpful! The food was amazing. I try something new everytime I go in! My favorite are the cup cakes and the brownies!

    • Value
    • Atmosphere
    • Service
    • Food
Thank Adkkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2011

Sugar shack is in a cute little cottage on Main Street in Lake Placid. I went to get a "birthday" cupcake as we were in town visiting during a birthday. I had asked around about cakes and cupcakes but had a hard time finding information. This place sounded promising. I went in to the store and there was no one around. I yelled "hello" 4 times before someone came to the counter. They were very limited in their selection. They only had vanilla, chocolate, and red velvet. This was on a Sunday- during summer season. So I bought the 3 available flavors. They also had brownies and some pies and some mini bite cupcakes available but again, not too much variety. The Plain jane- vanilla had vanilla and butter flavor but it was a really tough hard cupcake. The red velvet and chocolate cupcakes went in the garbage right away. I don't know which of those was worse. It was a disappointment, a waste of money, and what's worse- no one should eat bad cake on their birthday. As for the service- is a smile too much to ask for?!

    • Value
    • Atmosphere
    • Service
    • Food
Thank aloha08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lpsugarmommas, Owner at Sugar Shack Dessert Co., responded to this reviewResponded September 15, 2011

Thank you for your feedback and my sincere apologies for your poor experience with us at the Sugar Shack. The next time you are dissatisfied I strongly encourage you give any business the opportuninty to return your money and rectify before going online and complaining. I would have been able to point out that we offer 3 different sizes and over 40 flavors of cupcakes, along with 6 differnt kinds of tarts and cookies, nyc style crumb cakes, cinn rolls, cheese cakes all avail in family size and individual. We have canolis, tirimisu, NYC style black and white cookies, ADK creamery icecream to boot! We are a small american style bakery and bake everything fresh in house daily. If we don't have it that day, we happily custom make anything to order. Next time in town please give us a chance to wow you with our selection and improved customer service. Coming soon espresso, savory treats, quiches, and puff pasties too. Thank you again for your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2011

After doing my usual walk around Mirror lake I stopped into the Sugar Shack to grab a coffee and a canoli (why not? I deserve it!). It was the best canoli I had ever had. My husband agreed and whines about going back everytime we are in Lake Placid. The "shack" is hardly that. It is such a cute spot with a little sitting area, great girls working the counter and even homemade dog treats so no one leaves with out a smile!

    • Value
    • Atmosphere
    • Service
    • Food
Thank HappyinVermontville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2011

The best little treat shop around! I try to stop in at least once a week and try different treats each time. Everything I have had from there is always delicious and the owners are very personable and sweet :) Tell everyone to stop in for a great experience & yummy treats!!

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank SLcupcake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Sugar Shack Dessert Co. also viewed

 

Been to Sugar Shack Dessert Co.? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing