My husband and I spent three nights at the LPL, staying in a lakefront cabin. This was our second time staying at the Lodge, our first being in mid-September 2001. Our experience 13 years ago was truly special, which we attributed to the personalized service that began the moment we walked in the door. While the tranquility and beauty of the setting along Lake Placid will forever remain remarkable, the personal touches and special feel about this resort has taken a step back from what it used to be.
To begin with the housekeeping showed standards below those of a Relais & Chateau property. Our cabin floor was not swept, revealing some type of white powder all over, dirty wine glasses were not cleared away, and there was some medication left in the wet bar by housekeeping on our second day. All of this is not a big deal, but just noticeable departures from a high standard of service.
At breakfast one morning, we watched one maintenance staff member in a cabin balcony scolding a colleague on the lawn below. We could hear everything, as they were shouting to hear each other from their distance. Again, not a big deal but well managed staff would never have done this in such a public setting.
Lastly, we noticed that, overall, the staff seemed inexperienced and disinterested, the exceptions being Lori the remarkable bartender, Katie at the front desk who helped us plan some great hikes, and Ernie who enlightened us on his lake tour.
We definitely plan on returning to LPL down the road, as it's just too beautiful to not enjoy. We hope that the new ownership will, in time, restore or recreate the character that the Lake Placid Lodge was known for.
- Official Description (provided by the hotel):
- The Lake Placid Lodge is a beautifully handcrafted Lodge nestled in the Adirondack mountains, situated on the shores of Lake Placid. The Lodge offers among the finest accommodations and dining in a truly comfortable, rustic, yet refined setting. Pamper yourself in the new Main Lodge, the private cabins or in the newly remodelled Lakeside suites, all offering gorgeous views of Lake Placid and Whiteface Mountain. Artisans restaurant offers wonderful dining on the deck overlooking Lake Placid. Maggie's pub offers a relaxed setting serving both lunch and dinner. ... more less
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- Also Known As:
- Lake Placid Hotel Lake Placid