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“Best Hotel I have ever stayed at”
Review of High Peaks Resort

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High Peaks Resort
Ranked #4 of 31 Hotels in Lake Placid
Certificate of Excellence
Cranston RI
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Best Hotel I have ever stayed at”
Reviewed September 30, 2009

I picked this hotel based on the reviews on this website. It is pet friendly and they don't charge anything extra for your pet. The room was excellant. The staff was very friendly and accomodating. I was traveling with my elderly Mom, and requested a ground floor room. We were given a room with a door that opened up to the lawn surrounding the pool, which made it very easy to take the dog out. The room had robes, slippers, umbrellas,a coffee maker and a refrigerator. You could not have asked for a better stay. One tip check for specials on the web first. We saved half off the quoted price on the phone.

  • Stayed September 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flixchic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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NYC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 15, 2009

The HPR is a solid hotel as a base for exploring the Lake Placid area, but one that would be a middling property in a more competitive resort environment.
For better or worse, it has little competition in the mid-to-upper range and therefore seems to be coasting on a mix of upper middle class leisure travelers and the corporate conference trade (the property itself is the former Lake Placid Hilton). If you want to blow $500+ a night, there are much better properties to do that at in the area; And if you want to spend less than $200 a night, then your choices are endless. But the mid-range is trickier territory in the vicinity of Lake Placid and, in fairness, the HPR delivers a fair amount of value (especially if you select one of their many package deals).
The rooms are clean and have amenities like flat panel TVs, etc. The beds are comfortable and plush. The bathrooms are nice, if not super-duper luxury level. One important item to note: ONLY the Mirror Lake property rooms (which is a separate building from the main property) include full bath tubs; the main building's rooms have glass-walled showers, but no tubs. Each of the 3 properties has its own pool. The one outdoor pool is heated (something the hotel doesn't advertise, oddly).
Another thing the hotel doesn't tell you (and probably should) is any detail about its rooms' views beyond the basic categories of "mountain," "lake" or "none." That isn't very helpful, especially when at least some of the rooms have "partial views" (for which you'll pay the "full view" price.) I mentioned this to the front desk staff after checking in, but their response was something along the lines of caveat emptor (see below for more on this topic).
The food in the restaurants is surprisingly good, quality fare (if the selection is somewhat limited). And while the prices in the restaurant(s) aren't cheap, I wouldn't call the dishes wildly overpriced either. Of course, if you're looking for cheap eats, there are plenty of options down the street from the hotel...
The "downstairs" portion of the restaurant is called "Dancing Bears," but it is really just one contiguous kitchen operation with the "upstairs" (open only in the evening). Strangely, the large selection of quality brews on tap at the bar downstairs are far, far superior to the paltry, "frat party" draft beers available at the bar upstairs. Why ask why?
Finally, a word about the staff: while almost uniformly pleasant and well-intentioned, they are all VERY green. Most seem to be students from the nearby campus of Paul Smiths. Asking for an extra wash cloth at the front desk is no problem, but anything more complicated than that and they seem to be at a loss for words. This will likely be be nothing more than a minor annoyance to most guests busy with their own agendas, but if you're looking for a veteran concierge desk manned 24-7 then this isn't the place for you.
Last word: young children seem welcome, but no special amenities are geared to the "Noggin" set.

  • Stayed September 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank JediNight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dc
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 8, 2009

Had a great time while staying there for five nights in Aug/Sept 09. We had a room on the second floor of the main building.

There were many things we really liked about the place. First, even though we had the standard room, we still had a patio that had a good view of Mirror Lake (picture attached). Second, it was wonderful to be able to use the kayaks and row boats. We used them almost every day, and never had to wait for something to become available. Third, the location was perfect if you want to be close to a lot of restaurants and shops. Fourth, it was very comfortable. The beds were great, everything was very clean, and the showers were nice. And fifth, the service was great. My wife and a friend who I was with both use twitter and they befriended one of the staff members on it who went well out of his way to make sure we were having a good time (thanks Bill G). We had a small snafu while checking out due to a communication mishap between us and the spa, but it was resolved to our satisfaction.

When booking we had to choose between getting one night free and a $300 credit. We took the credit but if I were going back I would probably go with the free night. We planned on using the credit at the three restaurants/bars. One of them, the bar by the fireplace in the lobby, was closed and we were told it had been for quite some time. You could still sit on the nice couches by the fire at night with a drink, but you had to go down to the Dancing Bear to get it. Of the other two places, the nicer restaurant was good - it was particularly nice to sit out on the patio near the fire and have fondue and a drink at the end of the day. However, we weren't wowed by the Dancing Bear, the casual bar and restaurant. There was nothing wrong with it, but we ended up being pretty happy with the food options in Lake Placid and the Dancing Bear didn't really stand out.

If we make it back to Lake Placid, I would definitely first try to book at the High Peaks.

  • Stayed September 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cbbjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rochester
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 2, 2009

My husband & I love returning to Lake Placid for our Anniversary in the Fall. We found that other hotels in the area are becoming increasingly expensive and practically unaffordable. We discovered High Peaks Resort, The price was, by far, much more practical than other surrounding hotels. Before booking a room at this hotel, we read the Trip Advisor reviews, which were quite accurate . Thankfully, the advice helped because we ended up staying in the main buildingwhich was still under construction, and made us a little nervous but we were so unbelievably impressed. which was gorgeous!! The view was breathtaking and the rooms were beautifully ecclectic and exquisitely modern. The lounge area was calming and surene. The restaurants were decent but hopefully, with time they will improve. I would highly recommend considering this hotel over the overpriced and understated competition. We saved over $100 a night compared to the Inn up the street.

  • Stayed October 2008, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank meggymeg31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 31, 2009

First time in Lake Placid, we stayed here for 2 nights, Aug 28-29 and we just loved it. We were booked to stay in the Mirror Collection Room on the waterfront, however given that they were calling for rain most of the weekend, we opted to switch our reservation to the main building. Chris accommodated us and even let me see the room we would be switched to. The room was ready so he let us check in immediately. We saved roughly $50 night by switching to the main building and it was a good call...it rained most of the day on Saturday. We spent time in the foyer by the fireplace...yah, August and the fireplace was burning - we kept feeding it another log - it was very relaxing and felt right at home. Jim the concierge is awesome...he is so friendly - and pleasant. Jim if you read this...Lisa G's Restaurant was awesome, too bad we found it at the end of our stay. If we return to Lake Placid, we would definitely stay here again. Location is perfect! The only glitch was the internet was a hit and miss...could not alway get a connection, however the business center is just off the main lobby and foyer area and it was quite convenient to pop in.

  • Stayed August 2009, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank OntarioCasey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 29, 2009

The High Peaks Resort exceeded all our expectations. The rooms are newly remodeled, clean, and some have a great view of Mirror Lake. The location is dynamite being right on the main road in Lake Placid. We found the staff to be highly professional, courteous, and went out of their way to make our stay as enjoyable as possible. We booked our room through the hotel and got one of the great specials they were having, which was much cheaper than any price we found on expedia, travelosity, etc. Jim, the concierge is VERY knowledgeable about the area. We found it very worthwhile to speak with him and hear his suggestions.

Helpful?
1 Thank MindyC6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upstate NY
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 27, 2009

We stayed here for a short get away. Our room was well outfitted and comfortable. The staff was very accomodating and helpful. This is a beautiful facility. We had a lovely view of Mirror Lake and Whitface Mountain. Their Dancing Bear restaurant was very nice with great food and service. Our stay couldn't have been better.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goodoldroute15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about High Peaks Resort

Property: High Peaks Resort
Address: 2384 Saranac Ave, Lake Placid, NY 12946-3377
Phone Number:
Location: United States > New York > Lake Placid
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Lake Placid
#3 Luxury Hotel in Lake Placid
#3 Top resorts Hotel in Lake Placid
#3 Spa Hotel in Lake Placid
#4 On the Beach Hotel in Lake Placid
#5 Family Hotel in Lake Placid
#5 Romantic Hotel in Lake Placid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — High Peaks Resort 4*
Number of rooms: 133
Official Description (provided by the hotel):
Overlooking the shores of Mirror Lake and conveniently located on Main Street, High Peaks Resort is a modern Adirondack retreat. Guests enjoy magnificent views & direct access to all the opportunities the High Peaks region has to offer, not to mention a rejuvenating full-service spa and unique dining options including the world-famous Dancing Bears Restaurant, Lake Placid's Celebration Destination and Outdoors at Dancing Bears, which boasts Lake Placid's most stunning outdoor patio. ... more   less 
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Also Known As:
High Peaks Hotel Lake Placid
High Peaks Lake Placid

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