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Tsilaosa Hotel and Spa
Ranked #4 of 21 Cilaos B&B and Inns
Certificate of Excellence
Perth, Australia
Level 6 Contributor
1,527 reviews
194 hotel reviews
common_n_hotel_reviews_1bd8 877 helpful votes
“Stay here”
Reviewed September 14, 2012

I liked it. Good value too I thought for the standard of hotel.

Its a very charming building and the staff are friendly and were accomodating of my less than ideal French language skills (at least I was trying!!!).

Its very central to this pleasant highland town (the drive up from the coast is sensational). I was only staying a night before getting the 5.50am bus 15 minutes up the road to the drop-off point for the walk over Col du Taibit to Marla.

I had a hire car that the hotel kindly let me leave in their undercover car park whilst I was hiking.

I spent two nights away (day 1 went Col du Taibit-Marla-La Nouvelle and slept there. Second night I went La Nouvelle-Roche sur Plat-Marla and slept in Marla and day three I returned over Col du Taibit to Cilaos - a great walk).

Stayed May 2012, traveled solo
Helpful?
1 Thank Waddler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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289 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Brussels
Level 6 Contributor
124 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed September 12, 2012

We walked the GR-R2 this summer, crossing La Réunion on foot in thirteen days. And we had one restday during our walk. And the place we chose to spend that idle day was in Cilaos. It turned out to be a good choice. Cilaos is the only place on the trail where you could really spend a whole day. And the hotel is a charming place to enjoy a day off. The room was comfortable. The staff were very helpful and friendly. They did our much-needed laundry for just a few Euros. Breakfast was varied and tasty. And we partook in the local wine tasting with the hotel owner.
The room is not a bargain, but then nothing in La Réunion is cheap. And we definitely enjoyed our rest day here.

  • Stayed July 2012, traveled with friends
    • Value
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    • Sleep Quality
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Helpful?
1 Thank PukkaSahib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 30, 2012

On first impressions (that is once you get over the treacherous drive up and over the mountain), Hotel Tsilaosa appears to be a humble B&B-style accommodation, however it turned out to be quite a surprise packet. We decided to stay in Cilaos and at the Tsilaosa based on Tripadvisor reviews and we were not disappointed.

We were greeted by some very friendly staff who spoke some English (which was appreciated, as we do struggle with our French) and the staff members were amazingly helpful throughout our trip.

Breakfast at the hotel was quite different to what one might normally expect. The range of food was quite limited, BUT each and every part of the meal was unbelievable. There were some local made conserves so fresh they still had the stones of the fruit in them, the ham was a deep, red colour and was still in the whole piece so you could carve some off yourself, there was beautiful crusty baguettes and fresh croissants and some delicious ementel cheese.

The room was quite spacious and comfortable and we had a beautiful balcony area on the corner of the 2nd floor (room 15 - worth requesting this one!). There was a stunning view of the surrounding mountains for 270 degrees around our room.

The location was also very good, with a couple of very good restaurants nearby. Chez Noe directly across the road had a very nice vibe, with some very fresh authentic local cuisine (and a generous owner who treated us to some of his own Rhum Arranje) and the pizzeria a few doors down (where the owner also treated us to some of his own Rhum Arranje). There are some stunning sites around the hotel, including a drive to nearby villages with beautiful winding roads as well as the lake at the bottom end of town.

All in all, we loved our stay at Hotel Tsilaosa and Cilaos!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
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Helpful?
2 Thank Glenn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 6 Contributor
82 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 3, 2012

The Tsilaosa has cozy but spacious rooms; there was sufficient room for our suitcase and the crib they provided, which was very much appreciated. Located in the center of Cilaos, it also boasts a tea salon which delicious crêpes. The bathroom also had a large bathtub with air jets, perfect for a relaxing soak! The staff was also very friendly and helpful, and their restroom in the lobby had a great baby changing station.

Room Tip: Ask for a room on the second or third floor for a great view of the surrounding mountains
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Amélie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benahavis, Spain
Level 5 Contributor
90 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed August 1, 2012

The Tsilaosa has nicely furnished rooms and excellent service. The hotel is perfectly located in the center of town, across from Chez Noé and vey close to Le Platane. The rooms are certainly not cheap, but still very much worth the price charged - do not hesitate to pick the breakfast-included option. Also very much appreciated is the Salon de Thé (opened only in the afternoon), which serves succulent crêpes!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phil0009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heerlen, The Netherlands
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 22, 2012

I don't find any words to describe the pleasure of staying in that beautiful family hotel. Try it and you will see why it's mostly full booked. Very friendly owners. Tankx. You 'll see us back.

Room Tip: Try the pancakes and the tea in the afternoon. It's a lot better as the pictures can show.
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Ed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 4 Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed May 14, 2012

Truly a gem of a hotel on the main street in Cilaos. Room was large, clean and with a large bathroom. The views from the balcony were stunning. The staff were friendly and helpful and although the hotel had no restaurant there are several nearby eateries. The hotel served excellent afternoon coffee/creperies/cakes and provided a very decent breakfast. Overall a very pleasant experience.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AncientmarinerUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tsilaosa Hotel and Spa

Property: Tsilaosa Hotel and Spa
Address: 21 Rue du Pere Boiteau, Cilaos 97413, Reunion Island
Location: Reunion Island > Arrondissement of Saint-Pierre > Cilaos
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #4 of 21 B&Bs / Inns in Cilaos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tsilaosa Hotel and Spa 4*
Number of rooms: 15
Official Description (provided by the hotel):
You are welcomed to our 4 stars hotel Le Tsilaosa, to enjoy a peaceful and joyful time for a long vacation or for a weekend in the town center of Cilaos, heart of the magnificent "Cirque de Cilaos". Located in the town center, our hotel is a perfect mixed between modernity and comfort and Reunion's tradition... With a breathtaking mountain view of the cirque and the Piton des Neiges mountain, we offer to our costumers the possibility to rest peacefully in your rooms with a "balneo" bathtub (available in all our rooms) or in our Salon de Thé, where you can taste our delicious homemade cakes and our teas from all around the world! At our hotel, we welcome you in French, English and German. Looking forward to see you, All members of Le Tsilaosa 4* Hotel staff. ... more   less 
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Also Known As:
Tsilaosa Hotel And Spa Reunion Island/Cilaos

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