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“The Worst Hotel Experience Ever”

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Hotel Kasbah Lamrani
Ranked #4 of 13 Hotels in Tinerhir
Cambridge, UK
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“The Worst Hotel Experience Ever”
Reviewed January 29, 2009

My girlfriend and I booked the best suite well in advance of our trip via e-mail. The manager confirmed the reservation by e-mail. After a day of driving through the desert we arrived at this hotel. We arrived at the hotel exhausted, hungry and in desperate need of a shower. When we checked in to reception we were told they had given our suite to the owner's family. No apology or recompense was offered, and we were shown to a standard room which supposedly had air-con. When we got in we found 2 dilapidated single beds with dirty sheets, dead insects, broken air-conditioning unit (It was well in excess of 100 degrees outside), hair riddled dirty bathroom and generally unpleasant smell. My girlfriend burst in to tears, I went down to complain and was just met with a shrug and a blank stare. We decided to take our chances and find somewhere else.. luckily they had space at the hotel kenzi on the top of the hill where we were really looked after given our ordeal. They gave us a nice suite at a reduced price. Stay away from Lamrani, the place and the staff were horrible!

  • Liked — Leaving
  • Disliked — Everything
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank pptdgc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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73 reviews from our community

Traveler rating
    11
    29
    21
    8
    4
See reviews for
15
18
9
Business
0
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Evanston, Il
Level Contributor
301 reviews
165 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed November 25, 2008

We stayed here 2 nights while on a walking/sightseeing holiday with a British group, HF Holidays. The hotel was charming, dinners excellent, the wine selection the best of any of the hotels we had been to. We were there during Ramadan and we were impressed that wine was available at at all the hotels where we stayed. Our room was comfortable except it was almost impossible to close the curtains unless one stood on a chair. It rained quite hard our first night and we were fortunate not to have rain come in as it did in some of the other rooms.

  • Stayed September 2008
    • Value
    • Rooms
    • Cleanliness
Helpful?
1 Thank angten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 11, 2008

A travel agent selected this place for us and we can't comment on what else is available around Tinehir. However, this place has a more generic feel than some of the smaller, lovely riads in Morocco. The rooms and meals were nothing special. Good supply of hot water though.

Stayed February 2008
Helpful?
5 Thank advisor22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Kasbah Lamrani

Property: Hotel Kasbah Lamrani
Address: Zone Touristique, Bd Med V, Tinerhir, Morocco
Location: Morocco > Souss-Massa-Draa Region > Tinerhir
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 13 Hotels in Tinerhir
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Kasbah Lamrani 3*
Number of rooms: 303
Reservation Options:
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Also Known As:
Kasbah Lamrani Hotel
Hotel Kasbah Lamrani Morocco/Tinerhir

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