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“Where are the KOA inspections - No way this should be a KOA”

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Lake George / Saratoga KOA
Geneva, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Where are the KOA inspections - No way this should be a KOA”
1 of 5 bubbles Reviewed May 31, 2012

We came to the camp sight with the idea it was a KOA it has to be a great place to camp. BOY were we wrong. We always try to camp at KOA's because our experence with KOA is that their grounds are a step above the rest. I guess not all KOA's are that way. This sight is a far cry from any KOA we have seen before. The owner was rude and started the conversation by telling my girlfriend and I quote "you're a lier". He rides around on his golf cart and makes demands and is not in anyway customer friendly. Our 6 person picnic table was so rotten we were unable to use it. The day we left one person sat on it and the seat broke off and our friend landed on the ground. The bench outside the bathrooms were also rotten with broken slats. The over all appearence was not inviting at all. I guess KOA doesn't inspect these camp grounds for quality. I advise everyone to find a different sight when camping near Saratoga/ Lake George NY. KOA YOU REALLY NEED TO INSPECT THIS PLACE

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 reviews from our community

Traveler rating
    6
    4
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    10
See reviews for
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Business
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Cornwall, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 11, 2011

I was doubting staying here based on the previous reviews that I'd read but I'm glad we decided to go ahead (family of 4 with young children). 15 min max to Lake George and 2 min away from Lake Lazerne (try the Upriver Cafe; AMAZING food!). Though certainly having aged quite a bit, this KOAs grounds, trails, washrooms, common areas, pool, playground, cabin were all clean and tidy. The staff were all friendly and accomodating. Where it lacked was in having any of the wonderful kids activities we are used to at KOA and as mentioned in other reviews any signage to get there from the highway.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank lIvel0velaugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Vermont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed July 26, 2011

This "KOA" must have been overlooked by those that take pride in the KOA repution. Bad hosts who obviously don't like any type of distruption. Dirty pool. Fire pits (which would have been ok if they mentioned this fact and we could have brought a grate). Dirty bathrooms (yes, even for a campground). And I think it must have been the owners grandchildren maintaining the facilities. I was so disappointed because there were so many great camping locations to choose from, but we went with KOA thinking we'd get a better experience. We even paid almost $10 more to go to a KOA. I don't recommend this location AT ALL. Find something closer to Lake George and something that is cleaner with friendly hosts.

Room Tip: Ask for a spot in the back ... easy to hear traffic in the front
See more room tips
  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank roosta73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 24, 2011

We have had very good experiences with other KOA campgrounds, so when we wanted to go to the Adirondack region, we were happy that there is a KOA nearby. Unfortunately, this place is very bad, we are surprised that it is even a KOA campground ...

We booked a cabin for 3 nights and we did not stay even a night. We arrived after hours - around 9:45pm and were surprised that they had not even left a map of the campground - just a note "go to cabin #...". We found the cabin and when we opened the door we were badly surprised - the place has not been cleaned for years. There was dust everywhere, there was sand on the mattresses, all the furniture had dirty stains, I used 5 Clorox disinfecting wipes to try to clean the table, even the 5th one was black/gray, so I gave up. The cabin was full with an assortment of spiders, flies, beetles, butterflies, and millipedes.

We could have cleaned the cabin for another 1-2 hours and probably would have stayed, but then we went to the bathroom (there is only one for a campground of ~80 sites). And it was also dirty and not maintained at all. So we just left around midnight and we would never go back.

Definitely would NOT recommend it to anyone.

  • Stayed July 2011, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank BostonHiker11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Paltz, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 23, 2010

To start, when booking this trip we had 4 couples and all our kids coming, when we called to book thy owner infomed us that kids were $4 a night extra because they were ''annoying and destroy his store''. We booked anyway. When you get to lake george there are no signs what so ever for this campground, which made finding it hard, and its at least 15 min from any attractions or shopping in lake george. on arrival we were greeted by the co-owner (his wife) who asked us if we got smart and left our kds behind...we said no and she proceeded to check us in. It was the smallest KOA store I have ever seem with few productc available. The pool was ICE COLD and nasty...looks like it hasnt been cleaned all summer and even after mentioning this to the owners it wasnt cleaned in the 3 days we were there. The advertise a fishing pond, there is none. IT was there a long time ago, it is now a dried up spot. They also advertise ''grassy'' sites, and the sites were all grass. The owners proceeded to drove past our sites every 30 min and made comments about large groups being a problem (we where a group of 8 adults and 7 kids on 4 separate sites) They are an older couple who seem like people,kids and anything besides mabye other old couples are a problem. The garbage was across the campgrounds and they do not do pickup (as many other koa's do) and the bathrooms close for 1 hour a day no exceptions..other koa's ive been to close them at night for cleaning when they are less likely to get used.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank jessteve0710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewYork,NY
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed June 7, 2010

I have been to different KOA campsites throughout the United States and living in New York City we wanted to get away without going to far and the Adirondacks were the perfect choice! Unfortunately, the campsite and the cabins were not as kept as the other KOA campsites. There aren't many activities in the actual campground offered. They have an outdated arcade room and a pool which is by the exit and visible from the heavily traveled highway. Other KOA's offer ice cream socials,pancake breakfasts even laundry facilities at reasonable prices. There were no additional amenities offered which was OK but would have been nice.
I was traveling with a large group & wanted to ensure that our sites would be at a close proximity, this was very difficult to accomplish. This was difficult since everytime I called I got an answering machine. I would leave a message but never get a response. Luckily, I was able to get a response through email. Staff was friendly as one would get from a salesperson in the mall not the usual warm and friendly personalities one usually finds in the KOA campsites.
We were lucky enough that there weren't many other campers during our weekend so we didn't experience the overcrowding. Also, the bbq grills they offer are the actual fire pits they provide a grill which is VERY inconvenient.
This campsite is enough to get the job done but will not be returning anytime soon.

  • Stayed June 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cy0079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old Bridge, New Jersey
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed September 7, 2009

I rented a Kabin at this campground for the labor day weekend of 2009. Next camper was about 10 Feet away!! We both were looking at each other's faces every time!!

Another thing was that our Kabin could be seen from the road!! Route 9! Which is a fairly busy road and we could hear noises of motorbikes and cars!

Who wants to be camping like this?

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bmohandas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lake George / Saratoga KOA

Property: Lake George / Saratoga KOA
Address: 564 Lake Ave, Lake Luzerne, NY 12846-3901
Location: United States > New York > Lake Luzerne
Hotel Style:
Ranked #8 of 8 Specialty Lodging in Lake Luzerne
Price Range (Based on Average Rates): $
Also Known As:
Lake George / Saratoga Koa Hotel Lake Luzerne
Lake George / Saratoga KOA Lake Luzerne, NY

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