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“GREAT Hotel!”

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Best Western of Lake George
Ranked #16 of 88 Hotels in Lake George
Jamaica, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“GREAT Hotel!”
Reviewed April 17, 2014

Excellent hotel to stay at for a decent price. We thought it was a bit expensive, but after our stay we realized it was worth every penny! AMAZING staff, really kind and courteous, and incredibly comfortable beds. Only complaint: Breakfast should end at 11AM instead of 9:30AM. But loved our overall stay!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mohammad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamLuciano, General Manager at Best Western of Lake George, responded to this review, April 22, 2014
Dear Mohammad S,
Thank you for sharing your comments on Trip Advisor. Regarding your comments ,“GREAT Hotel ”, we appreciate your kind words. I will pass your comments on to our Front Office Manager, Bud Halibej and our staff.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that our efforts are not only noticed, but appreciated.
We look forward to hosting you again.
Again, thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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523 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Montreal, Canada
Level Contributor
158 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 9, 2014

Our stay was satisfactory. Breakfast was minimal and high speed internet did not work in the room and was extremely slow in common areas. The staff was very friendly and made a good recommendation for dinner. However, nobody was able to help with the internet and did not seem to be interested either. The place needs a bit of upgrade but overall clean and comfortable.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank demo51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamLuciano, General Manager at Best Western of Lake George, responded to this review, April 13, 2014
Dear demo51,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments on “Good as stopover”, we appreciate your kind words.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. We apologize for the problem you experienced with our wifi service. I will discuss with the Front Office Manager. This should have been addressed immediately and professionally.
We hope to host you again.
Again, thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 1, 2014

Stayed here for a quick spring getaway and really had a nice time, helpful , friendly staff, nice pool, great breakfast. Had a loft suite and liked it a lot, could probably use a few touch-ups but was spotless. Loved the fireplace. Would definitely go back. Thanks to Bud Halibej and the Lady helping in the breakfast room for their great service!

Room Tip: We had a loft suite with a separate bedroom upstairs.
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChuckPCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamLuciano, General Manager at Best Western of Lake George, responded to this review, April 2, 2014
Dear ChuckPCanada,
Thank you for advising other Trip Advisor patrons of your stay with us.
In regards to your comments ,“Great weekend getaway”, we appreciate your kind words. I will pass your comments on to our Front Office Manager, Bud Halibej and Beth Welch.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that our efforts are not only noticed, but appreciated.
We hope to host you again should you visit the Lake George.
Again, thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Callander, Canada
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 18, 2014

Average hotel. You get what you pay for. Friendly staff, but nothing special about this place! We only stayed here one night, and didn’t spend too much time in the hotel so it wasn’t that big of a deal. Walls are definitely not sound proofed – spent the majority of the night listening to adults hanging around and a baby, though I know noise made by other guests isn’t the hotels fault.

Continental breakfast was good enough.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamLuciano, General Manager at Best Western of Lake George, responded to this review, March 24, 2014
Dear Jenna M,
Thank you for advising other Tripadvisor patrons of your stay with us. In regards to your comments on “Nothing Great, nothing terrible”.
Our staff strives daily to deliver a product that exceeds our guests’ expectations, we’re sorry we fell short of that goal.
We hope to be given the chance of hosting you again.
Thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlborough, United States
1 review
Reviewed March 13, 2014

In taking a shower the water temperature was very unstable and I got burned so bad I twisted my back trying to jump out of the hot water as I got burned. If it weren't for the hot shower however I would go back but afraid to take a shower in this hotel again.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamLuciano, General Manager at Best Western of Lake George, responded to this review, March 24, 2014
Dear Kevin F,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments on “Hot Shower that Burned”, I hope you informed the Front Desk about the incident you had with the shower. Our staff strives daily to deliver a product that exceeds our guests’ expectations, and to make your stay as enjoyable as possible. We clearly did not achieve this.
I would also like to know which room you occupied so that we can inform our maintenance department and deter this from happening to another guest.
We would certainly like to be given the opportunity to host you again.
Again, thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 11, 2014

I stay here during the ski months. The Staff is very helpfull and courteous. My car battery was dead and they jumped it in 15 minutes. The manager gave me his own jumper cables just in case my car didn't start after we were done skiing.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Oppsss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamLuciano, General Manager at Best Western of Lake George, responded to this review, March 24, 2014
Dear Oppsss,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments ,“Excellent Service ”, we appreciate your kind words. I will pass your comments on to our Front Office Manager, Bud Halibej and his staff.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that our efforts are not only noticed, but appreciated.
We hope to host you again should you visit the Lake George area.
Again, thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 3, 2014

You get what you pay for. For the money, this is a clean comfortable hotel. Rooms are fine, nothing special. The breakfast was OK, scrambled eggs and sausage both days we were there, plus the usual waffles, cereals, bread, muffins, yogurts, etc. Staff was friendly. There was a small pool and hot tub that we didn't use. For the money we paid, it was fine.

Some have mentioned the heaters/airconditioners - yes they are loud. We found it best to keep the fan in the "on" position so the unit was running all the time - it became more like white background noise, especially at night. If you allow the fan to come on and off during the night it will probably wake you up.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PATRLR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamLuciano, General Manager at Best Western of Lake George, responded to this review, March 4, 2014
Dear PATRLR,
Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments on “It’s an inexpensive Best Western”.
Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that their efforts are appreciated
We look forward to hosting you again.
Thank you for this feedback! It was our pleasure to serve you.
Sincerely,
Sam Luciano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western of Lake George

Property: Best Western of Lake George
Address: 2452 State Route 9n, Lake George, NY 12845
Phone Number:
Location: United States > New York > Lake George
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 88 Hotels in Lake George
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western of Lake George 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Of Lake George Hotel Lake George
Best Western Lake George
Lake George Best Western

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