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“Don`t judge a book by it`s cover”

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Best Western of Lake George
Ranked #15 of 88 Hotels in Lake George
Montreal, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Don`t judge a book by it`s cover”
Reviewed August 1, 2011

My family and I just spend two nights at the BW.
The exterior and hotel lobby is not impressive but we were very happy.

The rooms were very nice with all new bedding and very clean. Room service was also great. We called front desk for a roll up bed and 5 mins later they were there with it at no extra charge.

Breakfast was amazing and included. They had toast, bagels with cream cheese, cereal, hard boiled eggs, waffle makers(were you can make you`re own waffles), muffins, juice, coffee, milk etc.... The breakfast area is small but we just went early so we always had a place to sit.

We enjoyed the indoor pool, since it rained the day we arrived. The outdoor pool was also nice.

Close to all the outlets and the great escape parks. Affortable, friendly staff, clean, breakfast included, close to everything and free parking. What more do you want people!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
1 Thank vacation201079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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533 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
1 review
Reviewed June 25, 2011

Nice place and good room. Very kind people. Good restaurant next door but expensive. Next to fairy (steam boat). Pricey.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
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Helpful?
Thank Brulleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 1, 2011

My family and I recently stayed at the Best Western in Lake George over Memorial Day weekend. It was a fabulous hotel with wonderful staff and accommodations! It was close to the lake with trolley service to the front door into the village. We couldn’t have been treated better by the staff at check-in. Barb and Debbie were professional and gracious in their desire to help us find a restaurant and help with extra blankets for our children. They went out of their way to assure that our stay there was wonderful, and gave us many options for activities for our children in the area! Keep up the good work girls you're great at your jobs and you really made our stay a fabulous family vacation!

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
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Helpful?
1 Thank michiganhockeymom99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 22, 2011

the bathroom is small, has no sink, sink outside by room door. had to call the front desk several times, no one answered, kids running up the hallway all night, front desk finally answered did nothing about it. toilet ran all night, and would not flush, screen was missing from window. breakfast was nice and staff person in breakfast room was nice, cleaning staff was unfriendly. then they charged my credit card for extra charges and they will not tell me why, i prepaid the room in advance.

  • Stayed February 2011, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank tamibell20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
franco8, General Manager at Best Western of Lake George, responded to this review, February 27, 2011
Dear Tami,
Let me start by thanking you for commenting on our hotel, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment.

We are sorry to hear other guests were disturbing you by running in the hallways. The week of your stay we had large groups of families as many of the New York State children were on winter recess. Our staff was consistently monitoring the public areas during this week. We were happy to host them.

We are sorry the guest room did not meet your expectations. We just completed a two million dollar renovation and all reviews have been extremely positive. In fact, we are rated in the top 10%.

It was a pleasure having you as our guest. We hope to see you again next time you are in the Lake George region. If we can be of assistance in the future, don't hesitate to contact us at 1800-234-0267. Again, thank you for this useful feedback!

Sincerely,
Sam Luciano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 21, 2011

We stayed here during the winter, thinking it would be pretty quiet. But when we got there, they were several snow mobiles riders and two tour buses full of pre-teens/teens for a skiing trip (it appeared). The location was great! Right off the interstate, with easy travel to nearby restaurants and attractions. The room was nice, huge bed with nice bedding. The bathroom was a little small, and the sink was in the bedroom. This was more convenient than I first thought, so one person could use the shower as the other used the sink. The hotel staff was very friendly and accommodating. The continental free breakfast was great! The make-your-own-waffles were delicious, and the variety of food and juices were more than enough. It was a little crowded in the breakfast room one morning, but I'm sure we were there at the most popular time. The only con that I have about this hotel is that it seemed like the walls were paper thin. We could hear the kids in the rooms above us and next to us until 1am, jumping around (thankfully we didn't have to be up early the next day). The next night the kids were sitting in the hallway, talking loudly and running up and down the halls, but again, we just turned up the TV since we weren't trying to sleep just yet. And I cannot complain about it too much, because we did not call the front desk to have them quiet down. It wasn't too much of a disturbance; however, if we needed to get up early or planned on sleeping before 1am, they would have gotten a call. Overall, it was a good hotel for a great price.

  • Stayed February 2011, traveled as a couple
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Helpful?
Thank jmae3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal Canada
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed August 22, 2010

Over the years, we often stopped by Lake George for lunch on our way to destinations such as Virginia Beach and Wildwood.

This year, we decided to take in a full week of Lake George’s many activities. We settled on the Best Western of Lake George for a six day stay.

Overall, we really enjoyed this hotel. We found the place to be clean, our standard room felt spacious due to its high ceiling, and the hotel staff was terrific (example, great restaurant recommendations by the front desk staff).

The outdoor pool was a hoot as was the smaller indoor pool. The location made it easy to get to the main strip of Lake George for restaurant dining as well as all the many wonderful activities that Lake George has to offer. The Great Escape amusement park is close by as are many horse back riding stables and the public beach, to name just a few. Six days was not enough to enjoy what Lake George has to offer.

Other reviewers have mentioned the small breakfast area which can get rather crowded. Agreed, a larger room would be an improvement but this was not really a major inconvenience for us, it was manageable...

Overall, we were pleased with the Best Western of Lake George.

  • Stayed August 2010, traveled with family
    • Value
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Helpful?
1 Thank NM9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, New York
Level 4 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 11, 2010

I had to book the BW as a last choice, as there were no rooms available at last minute. We arrived after 10PM and was told that I could get a key even though their computer was down. I had prepaid on the internet and that comment scared me. As I had been driving all day, just wanted a bed to sleep in. The room was over 80 degrees and the A/C did not work at all. The screen in the window was broken, or else would have tried to leeave window open. There was no fridge in room as stated on the website and the outlet did not work at the sink for a hairdryer. Breakfast was good, but not enough space, so you had to take your food out to parking lot. Will not stay there again.

  • Stayed August 2010
    • Value
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Helpful?
Thank ereap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western of Lake George

Property: Best Western of Lake George
Address: 2452 State Route 9n, Lake George, NY 12845
Phone Number:
Location: United States > New York > Lake George
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 88 Hotels in Lake George
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western of Lake George 2.5*
Number of rooms: 87
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Also Known As:
Best Western Of Lake George Hotel Lake George
Best Western Lake George
Lake George Best Western

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