We made our annual reservations at the Brookside this year and were surprised to see it under new ownership. Our check in was thorough and speedy. The new owner was very nice and helpful. Upon check in, our room seemed very neat and tidy. The bathroom was clean and smelled good. Well, let me say that it went downhill from there. With each passing day, our room definitely showed a lack of effort in the daily cleaning . I could write my name in the dust on top of most surfaces and the high areas had more cobwebs than Dr Morbid's Haunted House in LG village! We also had to deal with a large party that were constantly rowdy through the late hours of the evening (1am). I believe these issues would have never been tolerated by the former owners and I fear this will only get worse as time goes on. On the positive side, the grounds are very well kept, pool is super clean and the owner seems like he is a very nice guy. I would suggest he evaluate his cleaning staff and get a handle on unruly guests or his "no vacancy" sign will be rarely lit!
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- Also Known As:
- Brookside Motel Lake George