This hotel has recently changed hands and has gone on a steep down slide. When we arrived to find that although advertised they had NO business center; NO hair dryer in the room; NO coffee maker in the room; NO continental breakfast, NO HBO - many of the reasons we chose this particular hotel - and barely (one bar) WIFI access and they changed the password while we were there.
There was no soap or shampoo in the room and the room was not even made up until our 2nd day and the trash not emptied, even though we brought it to their attention.
Soap did not show up until our last day, as well as the emptying of the trash baskets, and there was never any shampoo. We could have packed differently.
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