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“Nice property, needs updating”

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Roaring Brook Ranch & Tennis Resort
Ranked #69 of 89 Hotels in Lake George
Reviewed September 3, 2013

We found this hotel via the internet, and since it was a last minute booking, it was one of the last places available to stay for Labor Day weekend. It was fine, but here is what I would have liked to have known before booking.

1) The place must have been built in the late 50's/early 60's and basically has not been updated since. It is about 2 miles from the Village of Lake George, so you still have to drive into town if you want to be near all the activities. I mention this because parking can be difficult in the little town - the municipal meters run 7 days a week including holidays and there aren't many parking lots.

2) The property has a few different buildings to stay in, almost like college campus dorms. The room we booked ended up getting a leak that dripped onto the back of the air conditioner and made an incredibly loud plinking sound which couldn't be stopped, so we had to switch rooms. We were also on the first floor and the people above us were incredibly loud, which had more to do with the construction of the building then the people. The staff was very nice and helpful with this.

3) The second room we stayed in was a smoker's room, and so it smelled really bad. It also did not have a land line phone or refrigerator, which was fine but a little odd. Luckily, there were no more leaks and the room was quiet. The place doesn't use fitted sheets on the beds, so just know the sheets will ride up during the night to expose an open mattress.

4) There are a number of activities to do on the property - 3 swimming pools (2 outside, 1 inside), shuffleboard, tennis, and archery (mostly for kids). They should update their equipment, as the tennis balls were falling apart and the bow/arrows looked like they were about to fall apart, but I guess everything is still usable.

5) Our stay was fine, but like I mentioned earlier, the place needs major renovations in order to bring it up to modern hotel standards. It was fine for a last minute budget trip, but I thought other people might want to know more about the place before booking.

Room Tip: Try to book on the second floor so there is no one above you
  • Stayed: September 2013, traveled as a couple
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3  Thank Piper O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 - 47 of 106 reviews

Reviewed September 1, 2013

Just Plan Nasty And Distgusting. We Stayed Friday To Sunday. We Were Suppose To Stay Till Monday Labor Day But Left A Day Early. We Literally Were The Only Car On Property When We Arrived On Friday And The Lights Outside Of The Building We Were Staying At Were Shut Off. We Had To Ask The Hotel To Turn Them On. We Asked Why It Was So Quiet. They Said Oh, Were Sold Out Saturday Night Which Turned Out To Be A Lie. Ok, The Rooms Were gross Full Of Black Mold, Rust, Dead Bugs, Cobb Webs, Chipped Paint, Broken And Old Everything. The Rooms Also Smelled Like Mold And An Old Basement. The Rooms Were Non Smoking Yet The Cleaning Lady Smoked As She Cleaned The Rooms. The Indoor And Outdoor Pools Were Full Of Mold. You Couldn't Sit Anywhere That Is How Bad It. We Complained But It Got Us No Where. Just A Rude Staff Member Acting As If Everything Was A Big Surprise. The Entire Place Is Run Down And Old And Needs Major Maintenance. It Needs To Be Condemed. DONT WASTE YOUR MONEY There Are Many Other Options In The Lake George Area.

  • Stayed: August 2013
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7  Thank iroc89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Khizer Q
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 20, 2013

Roaring Brook could be a great spot for a vacation with some TLC.... horse backing riding was great and the views are good. Needs some updating and this would be the place to stay. I was told updating would happen IN 2014, WE WILL SEE. I WOULD STAY HERE AGAIN WITH SOME CHANGES. EVEN IF YOU DONT STAY AT ROARING BROOK CHECK OUT THE HORSE BACK RIDING ITS A LOT OF FUN!!

  • Stayed: August 2013, traveled with family
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2  Thank pose008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2013

First time ever to comment on trip advisor. DO NOT GO TO THIS SO CALL RESORT. stayed for 1 night. it was run down and dirty. couldn't believe how dirty our room was. we took some pics and complained the next morning. they sent us a check for $25 to compensate. what a joke. i know some folks would say better than nothing however we should have at least received half our money back. so ok there is a rustic feel to the grounds but that's it. the only good thing about this place is the location. should have booked the Quality Inn

  • Stayed: August 2013, traveled as a couple
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1  Thank syl4mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

We stayed one night. The beds needed some serious updating. Very under-staffed at bar and dinning. was not worth 150.00. I should have booked the budget inn.
Its really to bad because I love the rustic feel and the land and location was great. I loved walking up to the stables to see and pet the horses. They will fold or go under if they don't get busy updating all of it and hire some help.

  • Stayed: August 2013, traveled as a couple
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Thank Bridget M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

What a joke and a bad joke it was on me. Over $300. for 2 nights and no hot water and customer service does not begin to even exist here,called down to front desk to tell them they said they would send someone to check boiler like this was probably a common problem they consistently have. No apology not even a check back to see if problem was remedied I believe they could have cared less they had my money. Not even a apology or any concern upon check out.

  • Stayed: August 2013
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1  Thank Debbievt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Roaring Brook Ranch & Tennis Resort

Address: Rte. 9N South, Lake George, NY 12845
Location: United States > New York > Lake George
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Lake George
Price Range: $124 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Roaring Brook Ranch & Tennis Resort 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Roaring Brook Ranch And Tennis Resort
Roaring Brook Ranch & Tennis Hotel Lake George
Roaring Brook Hotel Tennis
Roaring Brook Resort Tennis

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