How do you take a relatively modest B&B and make it into one of the best vacation stays we have ever experienced? Simply the best service we have ever received at a hotel/B&B stay.
First the particulars: We spent a 3 day weekend here this past weekend. We stayed in room #7 and our friends in room #8. Each room was fine. Spotlessly clean. The bed was more than comfortable with plenty of pillows. The bathroom was small and the shower was tiny, but we had no expectations that were different from what we experienced. Water pressure was great and the a/c in the room was plenty strong enough and its hum drowned out any sounds from other rooms or outside.
Breakfasts were awesome. The fruit "appetizers" that Marilyn jazzed up with spices were quite delicious and our three different breakfast entrees each morning were delicious. When Marilyn realized that none of us ate pork, she offered turkey bacon. Very thoughtful.
That was just a small example of all the services that Marilyn provided (others wrote about Mike, as well, but we did not see or meet him). When we ask about locations to rent boats, Marilyn called several and (very neatly) compiled the information for each. She offered advice about our dinner choices and was constantly making sure that everything was to our liking. When we asked for an extended check out on Monday, she graciously let us stay until 3 in one of the rooms, since it was not rented out that night.
Service goes a long way to making a business a success, and Marilyn went well beyond the minimum necessary every time. Since we don't often return to the same location each year, we suggested to Marilyn that we will let her know next spring where we are heading for our summer weekend such that she can buy a B&B there. That way we know our stay will be a success!
- Official Description (provided by the hotel):
- The Lake George Bed and Breakfast provides you with the ideal arrangement for your Lake George vacation: charming rooms, gourmet breakfasts, one of the best lodging locations in Lake George Village, a friendly atmosphere, and highly personalized service. There is something for everyone in Lake George, and the Lake George B&B puts you at the center of it all. We hope to meet you soon! ... more less
- Also Known As:
- Lake George Hotel Lake George
- Lake George b&b