A couple of my friends and I booked this place for a week and were very, VERY decieved by the website. You have a beautiful view of the river, yes, but also a lovely view of McDonalds and the main roads. The place is a small FIELD, not a good campground. I guess if you enjoy camping in field with no space to yourself, this is the place for you.
The bathrooms are horrid, with two tiny showers in which you get NO privacy, except for the shower curtain.
We pulled our camper up to our spot, and could not even open the awing because there were other peoples tents right next to us. We stayed a total of FIVE minutes before deciding to leave.
As for customer service, FORGET IT!!!! We were not given a refund because we had "already entered the campsite" so we lost about $350.00 for the whole week. The kid working inside claimed we had a "bad attitude," so he refused to give the refund. The manager was nice enough to move us down about ten feet so we had a little more privacy, but the place SUCKED. I would not recommend this to anyone, even to my worst enemies.
We left, without refund, and booked another place-The Great Escape (I highly recommed) for about the same price but this place was sooo bad that we left without our money. To the kid in place, you should know customer service should be your number one priority, even if the customer is unhappy, you should negotiate with them until they are. Word of mouth is very powerful and I will only say negative things about this joke of a campground for as long as I live.
- Official Description (provided by the hotel):
- UNDER NEW OWNERSHIP We are an EZ Access campground in Lake George less than a mile off exit 23 of I-87 (New York Northway). We are on the beautiful Schroon River and we offer a pool & beach as well as Kayaks, River Tubes, and canoes for your water fun. We can accommodate any size camper from the 45 foot motorhome with 50 Amp service to a tent with need of electric and water. All our sites have cable TV hookup as well as FREE WiFi at your site. Please come see our newly rebuilt park along with our new Tiled Family bathrooms and enjoy all the area has to offer from our centrally located paradise. ... more less
- Also Known As:
- River View Campground Hotel Lake George