We were 4 couples, one with a puppy so we booked a pet friendly room. When we arrived after everyone checked in we went to have lunch outside on the patio. We were told the puppy could not be on the patio, or on his owners lap. So one of the party had to jump over a fence and sit on the grass and eat his food on the lawn behind the tables. So I went to the front desk to inquire if 1) the printed rules said you could not leave the dog unattended in the room and outside food was not permitted ( sign in lobby) where exactly were we supposed to eat. They agreed we could leave the puppy in his crate for up to an hour as long as he did not disturb another guest, and yes it was contradictory but those were the rules. Sat night, a large group of people were in the pool (20 +) yet Sunday morning it was locked and I was told the chlorine was out of wack. Except for the waitress, no one in this hotel seemed to care if the guests were happy or not. I was told to write a complaint, not even given an envelope to put it in- hence my review here. If you don't need anything from the staff, you most likely will have an OK stay as the rooms were clean, the beds comfortable and rooms have refrigerators and microwaves ??
- Official Description (provided by the hotel):
- A Great hotel, Guests love, stay at the Holiday Inn Johnstown-Gloversville Hotel. Conveniently located in the foothills of the Adirondack Mountains the hotel is only 7 miles from the NYS Thruway I-90 on Route 30A and 45 minutes from the Albany International Airport. Perfectly located for business travelers! Fulton Montgomery Community College, Fage Yogurt, Benjamin Moore, Wal-Mart Distribution, Townsend Leather, Finkles Distribution and more, we are only minutes away from Johnstown Industrial Park or Crossroads Industrial Park. This hotel provides all the amenities that a business traveler needs, such as free wireless & wired high-speed Internet access and business center. Entertaining the family? Activities for everyone, no matter what the season are just minutes away; Lapland Lake Nordic Vacation Center, Royal Mountain Ski Resort, Adirondack Animal Land, The Shrine of Our Lady of Martyrs, Eagles Mills Cider Mill, Six Flags Great Escape, historic Johnson Hall. Or take a short scenic drive to enjoy the Saratoga Racetrack, Cooperstown and Howe s Caverns. With a level of service & comfort that s sure to exceed your expectations, you ll see why the Holiday Inn Johnstown-Gloversville Hotel is the right choice for all of your needs. ... more less
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- Also Known As:
- Holiday Inn Johnstown - Gloversville Hotel Johnstown
- Johnstown Holiday Inn