I don't want to say ALL of the service was bad - there were some good moments. The front desk staff was friendly, efficient, and responsive. And the restaurant servers were friendly and the breakfast came out fast (and was surprisingly good). But the restaurant hostess (when she was even AT the hostess desk) acted befuddled that she was even seeing other human beings, let alone guests in the hotel where she worked. Not unfriendly, per se, but no emotion whatsoever, and definitely not in the spirit of hospitality. Our biggest complaint, however, was the housekeeping staff. Sometimes, I like to leave the "Do Not Disturb" sign on my door while I'm gone, because I have papers lying around, or electronics sitting out, or just don't want someone coming in, in general. We left the Do Not Disturb on our door the first day, and the housekeeping staff called (as they should) later that day to ask if we wanted service - we said no, but thank you. The second day, when we returned to our room, the housekeeping staff had flat-out ignored the Do Not Disturb sign, and gone into our room. This irritated me, but what added insult to injury was that the housekeeping job they did wasn't even complete! The empty Kleenex box hadn't been replaced, the pillow decorations were still on the floor where I discarded them the night before, and the dusty shelves in the...I don't want to say ALL of the service was bad - there were some good moments. The front desk staff was friendly, efficient, and responsive. And the restaurant servers were friendly and the breakfast came out fast (and was surprisingly good). But the restaurant hostess (when she was even AT the hostess desk) acted befuddled that she was even seeing other human beings, let alone guests in the hotel where she worked. Not unfriendly, per se, but no emotion whatsoever, and definitely not in the spirit of hospitality. Our biggest complaint, however, was the housekeeping staff. Sometimes, I like to leave the "Do Not Disturb" sign on my door while I'm gone, because I have papers lying around, or electronics sitting out, or just don't want someone coming in, in general. We left the Do Not Disturb on our door the first day, and the housekeeping staff called (as they should) later that day to ask if we wanted service - we said no, but thank you. The second day, when we returned to our room, the housekeeping staff had flat-out ignored the Do Not Disturb sign, and gone into our room. This irritated me, but what added insult to injury was that the housekeeping job they did wasn't even complete! The empty Kleenex box hadn't been replaced, the pillow decorations were still on the floor where I discarded them the night before, and the dusty shelves in the bathroom were STILL dusty. If you're going to ignore my Privacy sign, at least do a thorough job! ....All in all, it was a fine stay - but the service was lacking in enough areas that that was my general impression upon leaving.More