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“The room was smelly”

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La Quinta Inn Binghamton - Johnson City
Ranked #5 of 5 Hotels in Johnson City
Level 5 Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“The room was smelly”
Reviewed September 8, 2013

We chose this hotel based on the reviews, which are all over the place on ratings, however most seemed to like it. Our room smelled old, smoky and like it had pets in it. I have a dog, so I'm not opposed to hotels that have pets but I would never bring mine to a hotel and I wouldn't want to sleep in a room that housed pets. We heard a barking dog in the evening and bright and early in the morning. I would probably not choose this hotel again because of the odor and noise.

Room Tip: Ask for a non smoking room that never housed pets? Maybe that's where we went wrong.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jrpatterson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaQuinta6003, General Manager at La Quinta Inn Binghamton - Johnson City, responded to this review, September 23, 2013
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I’m sorry your stay was not what you expected from La Quinta. We are a pet friendly hotel and our staff works very hard to maintain the cleanliness of the guestrooms after a guest with a pet has departed. I am sorry for any odor you encountered during your stay with us. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
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241 reviews from our community

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128
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Bella Vista, Arkansas
Level 6 Contributor
99 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 6, 2013

We really enjoyed our greeting as we entered the front lobby of this hotel and the room we were given was fresh, very comfortable, roomy and even had a bar as part of the entry to the bathroom. To add to this, there was a TRIPADVISOR certificate on the front door! The location is excellent with a mall across the street, restaurants within easy walking distance, etc.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Nina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaQuinta6003, General Manager at La Quinta Inn Binghamton - Johnson City, responded to this review, September 23, 2013
It is wonderful to know you had an enjoyable experience your first time staying at the La Quinta Inn. We were lucky enough to earn a TripAdvisor certificate of excellence and it couldn’t be done without candid feedback from travelers like you. Thank you and we look forward to welcoming you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 6 Contributor
131 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 4, 2013

Very welcoming staff, rooms were really nice, clean and the breakfast was really good as well. Easy to find as well, this is where we chose to stay on our way to NYC because of the price. Would definitely recommend it and stay over there again. Very quiet too.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frabel-62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaQuinta6003, General Manager at La Quinta Inn Binghamton - Johnson City, responded to this review, September 23, 2013
Thank you very much for your recent comments regarding your stay at the La Quinta Inn. Our staff takes great pride in assuring your stay is a very pleasurable one and we really appreciate your kind comments. Thank you most of all for choosing the La Quinta and for being our guest. We look forward to having you come back and stay with us again on your next visit the Binghamton/Johnson City area.
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A TripAdvisor Member
Reviewed August 26, 2013

Great place to stay. Friendly courteous staff. Very clean rooms. Dog friendly. Absolutely no smell of cigarettes. Absolute pleasure to stay here. Super price with AAA discount. We highly recommend this hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaQuinta6003, Manager at La Quinta Inn Binghamton - Johnson City, responded to this review, September 3, 2013
Our staff thought your review of our hotel was great! It is a wonderful thing to be recognized for a job well done. Each member of our staff takes great pride in what we do and how we serve our guests. Thank you very much for the compliments and we look forward to welcoming you and your furry friend the next time you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York Hudson Valley Region
Level 5 Contributor
76 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed August 17, 2013

I usually choose another chain hotel when staying in the Binghamton area but have had such good results with LaQuinta in Danbury, CT & Orlando, FL that I decided to give this one a try and, once again, I was not disappointed. Hotel lobby, gathering rooms and my room were all clean and nicely appointed. Breakfast was adequate but breakfast room a bit small. Only problem I encountered was getting Wi-Fi but Richard at the front desk offered to reset the router and that did the trick. Business center only has one computer but does have a printer. You also have access to the pool and health club within walking distance.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pmorena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaQuinta6003, Manager at La Quinta Inn Binghamton - Johnson City, responded to this review, September 3, 2013
Thank you very much for your recent comments regarding your stay at the La Quinta Inn - Johnson CIty. Our staff takes great pride in assuring your stay is a very pleasurable one. Thank you most of all for choosing La Quinta and for being our guest. We look forward to having you come back and stay with us again on your next visit the Binghamton/Johnson City area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, RI
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed August 15, 2013

Pillows smelled very strongly of cigarette smoke, to the point that I experienced a burning sensation in my nose.. Hallways smelled faintly of same. Because the room had a pass-through door, I could hear people talking in the next room. Alarm clock went off unexpectedly at 5:00 AM.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaQuinta6003, Manager at La Quinta Inn Binghamton - Johnson City, responded to this review, September 3, 2013
Thank you for sharing your experience regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Binghamton - Johnson City

Property: La Quinta Inn Binghamton - Johnson City
Address: 581 Harry L. Dr, Johnson City, NY 13790-1470
Phone Number:
Location: United States > New York > Johnson City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Johnson City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn Binghamton - Johnson City 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
La Quinta Inn Johnson City Hotel Johnson City
La Quinta Johnson City
Johnson City La Quinta

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