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“Nice place...tough entrance”

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Hampton Inn Jericho - Westbury
Ranked #1 of 5 Hotels in Jericho
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice place...tough entrance”
Reviewed June 27, 2014

Nice staff and nice place to stay but if you are not familiar with Long Island, its a bit tricky to get in and via auto...I slept very well there and its convenient if you know the roads there..as always with Hampton...very clean and nice beds

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank stevenedwardp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review, July 22, 2014
Thank you for taking the time to write this kind review about our hotel and the services we provide. We are delighted that you enjoyed your stay with us and hope to welcome you back to our hotel in the near future.

Sincerely,
Gerry Dalmanieras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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481 reviews from our community

Traveler rating
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196
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Houston, United States
1 review
Reviewed June 26, 2014

Room location/type: The room reservation was made online, per the pictures and description found on this Hampton Inn website, for a suite with a king bed and a pull-out couch. The reservation indicated clearly this was for three adults. The room we were assigned was not a suite. There was a King bed but no couch and the room size was very small for three adults. There was no refregerator or microwave in the room, which was also in the description on the website. After arriving in the room and returning to the front desk, I was informed that the location had no suites as described. On request the fridge and microwave were brought to our room as well as a rollaway bed.Later in the evening we were contacted by another representative at the front desk offering to allow us to move to a larger room that but it was not available for our entire stay. We declined the offer as we did not want to change rooms twice within our 4 night stay. As other family groups arrived we discovered that there were actually rooms that had the amenities we expected in our reservation. My daughter also mad reservations for 2 suite with a king bed, expecting the same accomadations as I had. She had also reserved from information on your website. The rool away bed was very uncomfortable for the adult who slept on it. The mattress was very thin and we had to add extra padding with blankets so the springs would not poke her. Bathroom: The bathroom functioning was OK, the problem was that the room was clearly set up for 2 people. We had to request extra towels every day. I have stayed at many Hampton Inn locations for both personal and work travel. I have always been satisified with the facilities prior to this experience.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Gail R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review, July 22, 2014
Thank you very much for taking the time to complete a review of your recent stay at the Hampton Inn Jericho/Westbury,NY. We are pleased to hear that you found your experience friendly and efficient and that you felt the hotel cleanliness was impeccable - our team will be delighted to read this. We look forward to seeing you when in the Long island area! Thank you again for choosing the Hampton Inn Jericho/Westbury, NY

Sincerely,
Gerry Dalmanieras
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Concord, United States
1 review
Reviewed June 17, 2014

A bit pricey. I had too call in as the internet site would not accept a reservation and the hotel would not honor the internet price. Hotel was in great shapr however and close to highway. The hotel was also fairly close to restaurants etc - lots of choices. Lots of businesses also nearby so it makes for a potential close ride to your stop in the morning if you are traveling on business. Take note the breakfast area is on the second floor and it is not very well labeled so ask the front desk if you can not find it

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ralph W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review, June 20, 2014
I appreciate your feedback and the positive ratings you offered regarding your recent stay. As a valued guest, your feedback is important to us and we will continue to strive for excellence and insure that we exceed your expectations during your stays with us. We look forward to having you stay with us again in the near future.


Sincerely,

Gerry Dalmanieras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 12, 2014

This is a beautifully renovated older hotel. The facility was clean and good condition. The room was equipped with every kind of technology needed for today's electronic communication possible. The complimentary breakfast was also outstanding.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Walter411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review, June 20, 2014
I want to thank you for taking time from your schedule to completeyour review on Trip Advisor for your recent stay at the Hampton Inn Jericho/Westbury,NY.
I take great pride in the way in which our hotel operates the happiness of our guests, and the good spirits of those who provide Outstanding Service – our employees.
Again, thank you...

Sincerely,

Gerry Dalmanieras
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Bend, IN, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 30, 2014

My stay was stupendous you have an exceptional staff that demands high recognition. Everything that was offered was above average and all of the staff members were warm and welcoming. I’ve been told that the East Coast is known for rudimentary staff that is often cold and abrasive, but I was greatly surprised. I strongly recommend this hotel, and I will use this hotel again when I'm in the area. A special thanks to the front desk team for answering all of our questions, and for providing above average help. Great Job!!!!

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Charles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review, June 20, 2014
Thank you for taking the time to give us your wonderful review of our hotel. It's always great to hear that our guests enjoy staying with us. We would welcome you to return to us on a future visit to the Long Island area!

Sincerely,

Gerry Da;manieras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey, United States
1 review
Reviewed May 21, 2014

I would recommend the Hampton Inn to anyone. I stayed for one night. The room was very clean, the bed was comfortable. Also the breakfast in the morning was very good. I had to rush to my daughters graduation so having the breakfast right there was a plus.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ellen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review, May 22, 2014
Thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay! We look forward to your next visit!

Sincerely,

Gerry Dalmanieras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
salt lake city, United States
1 review
Reviewed May 20, 2014

All the staff members were helpful and nice. when u ask for help they are there and when you need anything. Love love love love love love this place and its by all the shopping center can't wait to go back

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Caroline N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton-NYCJE, General Manager at Hampton Inn Jericho - Westbury, responded to this review, May 22, 2014
Thank you for staying with us and taking the time to leave quick feedback on your stay. We are glad to have met your needs while in town and hope you will stay with us again the next time your travels bring you to the Long Island area!

Thank you,
Gerry Dalmanieras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Jericho - Westbury

Property: Hampton Inn Jericho - Westbury
Address: 120 Jericho Tpke, Jericho, NY 11753-1044
Phone Number:
Location: United States > New York > Long Island > Jericho
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Jericho
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hampton Inn Jericho - Westbury 2*
Number of rooms: 80
Official Description (provided by the hotel):
The Hampton Inn in Jericho/Westbury is located off the Long Island Expressway. The hotel is upscale, and its contemporary design is sure to please even the most demanding guest. The guest rooms are some of the largest in the area. It includes a 32'' LCD flat screen television, complimentary high speed Internet access and luxurious bedding. The hotel has a state of the art fitness area, indoor heated pool, upscale business center and perfect mix lobby. The hotel features two meeting rooms and large public areas. During your stay at the Hampton Inn, be sure to take advantage of what Long Island can offer. Best of all, it is only minutes away from the hotel. The local attractions include Jones Beach State Park & Theater, Bethpage State Park & Bethpage Black Golf Course home of the 2009 USGA Open Championship and the Nassau Coliseum. Guests can also take a short ride to Long Island's largest mall, Roosevelt Field Mall or visit the famous Westbury Music Fair. The hotel is expertly maintained while focusing on making your trip as homely and pleasant as possible. We are looking forward of see you. Be sure that you are a part of the Ultimate Hampton Experience!Hampton Inn is the nation’s leading chain of quality, value priced hotels, Here you’ll find clean, fresh comfortable rooms standard with a coffee maker, iron, ironing board, and 32” LCD flat screen television. Enjoy free local calls and no surcharge for using a calling card. A complimentary “On the House” hot breakfast served every morning. Complimentary copies of USA Today are available Monday through Friday. Free coffee and tea are available in the lobby 24 hours a day, as are 24-hour Front Desk Message and fax service. ... more   less 
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Also Known As:
Hampton Inn Jericho Westbury Hotel Jericho

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