We stayed 4 nights at the hotel when we were attending a funeral on Long Island. We had 2 queen sized beds, a sofa, and a desk in our room. After requesting additional coat hangers, we had enough space to unpack our clothing from the suitcases.
The bed was comfortable. The thermostatically controlled heat was good and reasonably quiet, as was the refrigerator. The shower above the bathtub was also good with no noticeable delay in dispensing hot water.
When we returned to our room late in the evening on the day of the funeral, we discovered that housekeeping had neglected to service it. The front desk had to summon an assistant to replace our towels and empty our waste baskets. Later during our stay, one of the CFL light bulbs on the night stand burned out. We notified the front desk, but it remained to be replaced upon our departure.
Wi-fi connections were slow, both in our room and in the breakfast area.
The hotel has a large breakfast area, a nice fitness room and a business center. When I tried to print local directions in the business center, toner was low on the only printer available there. The front desk did not have a replacement cartridge on hand, and had to print my documents for me at the front.
We left before breakfast for an early morning flight on Sunday. We requested a grab bag for both of us that the hotel provides its guests in lieu of its breakfast buffet. At time of request, we were told that the grab bags are normally provided on weekdays only, but that there were bags available for us to be picked up on the morning of our departure. When I picked up 2 bags, the desk clerk informed me that those were the last ones, and that he had not been notified that they were reserved for anyone in particular.
In summary, this is a good travel hotel that needs to pay more attention to details, inspections, and internal communications.
- Official Description (provided by the hotel):
- The Hampton Inn in Jericho/Westbury is located off the Long Island Expressway. The hotel is upscale, and its contemporary design is sure to please even the most demanding guest. The guest rooms are some of the largest in the area. It includes a 32'' LCD flat screen television, complimentary high speed Internet access and luxurious bedding. The hotel has a state of the art fitness area, indoor heated pool, upscale business center and perfect mix lobby. The hotel features two meeting rooms and large public areas. During your stay at the Hampton Inn, be sure to take advantage of what Long Island can offer. Best of all, it is only minutes away from the hotel. The local attractions include Jones Beach State Park & Theater, Bethpage State Park & Bethpage Black Golf Course home of the 2009 USGA Open Championship and the Nassau Coliseum. Guests can also take a short ride to Long Island's largest mall, Roosevelt Field Mall or visit the famous Westbury Music Fair. The hotel is expertly maintained while focusing on making your trip as homely and pleasant as possible. We are looking forward of see you. Be sure that you are a part of the Ultimate Hampton Experience!Hampton Inn is the nation’s leading chain of quality, value priced hotels, Here you’ll find clean, fresh comfortable rooms standard with a coffee maker, iron, ironing board, and 32” LCD flat screen television. Enjoy free local calls and no surcharge for using a calling card. A complimentary “On the House” hot breakfast served every morning. Complimentary copies of USA Today are available Monday through Friday. Free coffee and tea are available in the lobby 24 hours a day, as are 24-hour Front Desk Message and fax service. ... more less
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- Also Known As:
- Hampton Inn Jericho Westbury Hotel Jericho