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“super customer service”

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Hampton Inn & Suites Jamestown
Ranked #1 of 6 Hotels in Jamestown
Certificate of Excellence
connecticut
Level 5 Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“super customer service”
Reviewed May 19, 2013

we stayed here in May for a spring vacation. The check in process with June was fast and courteous with fresh popcorn and cookies. She also made great suggestions (with sample menus) for dinner. What impressed most was that the next morning June and Laura helped us change reservations with a competitor and alter an existing reservation with another Hilton property in another city. They made all the phone calls for us and spoke with each hotel. They insisted it was just part of customer service

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank jdz203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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437 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
upstate NY
Level 6 Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed May 18, 2013 via mobile

Stayed overnight in May for business. Check in was fast and easy. Cookies, fresh popcorn and a coffee/tea station are nice touches. This hotel is located right off I-86 yet was nice and quiet. Room was super clean and bed was comfy. Nice buffet beakfast included. Right next to gas station/ McDonalds with a Tim Horton's nearby. Convenient to downtown Jamestown.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank knight_w_o_armor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cortland, United States
1 review
Reviewed May 16, 2013

Check in went smoothly and was fairly quick. It was one of the cleanest hotels I've stayed and that included the halls, and lobby area. Great breakfast!! All staff was friendly and helpful. The place they offered tea and coffee all day was well cared for and clean. Staff went above and beyond to make our stay great. All staff was friendly. The pool was clean. The breakfast was fresh and delicious plenty to choose from.

  • Stayed May 2013, traveled with friends
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Jessica V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
windsor,, United States
2 reviews
Reviewed May 15, 2013

very friendly, very comfortable and accommodating hotel and staff. would highly recommend. easy access to highway and near to dining options that are convenient and within walking distance. would highly recommend this hotel.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Patricia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany NY
Level 6 Contributor
130 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed May 8, 2013

Well kept, quiet hotel. Right off the highway a bit of a way from downtown. Nice indoor pool and a good free breakfast, although there are several fast-food places within walking distance. Recent renovations include very comfortable bed linens. Front desk staff very friendly. Free parking. I enjoyed my business-related stay.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank global2e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roulette, United States
1 review
Reviewed May 2, 2013

I LOVE staying at the Hampton Inn in Jamestown, NY when I visit there.....it's always sooo clean, the staff is friendly, the pool is very clean, the beds are VERY comfy, and the breakfast is very yummy too!! A great place for children too!!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamestown, United States
1 review
Reviewed April 30, 2013

This hotel was recently renovated and is very nice. Best of all the hotel staff was friendly, helpful, and efficient. There were many nice little touches that added to our experience there. I highly recommend this hotel.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Jamestown

Property: Hampton Inn & Suites Jamestown
Address: 4 W Oak Hill Rd, Jamestown, NY 14701-9700
Phone Number:
Location: United States > New York > Chautauqua County > Jamestown
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #1 of 6 Hotels in Jamestown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Jamestown 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jamestown, Ny Hotel Jamestown
Hampton Inn Jamestown
Jamestown Hampton Inn

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