My family and I live in Jamestown and were getting our bathroom renovated so we needed to stay at a hotel. We chose the Best Western because it's fairly new and located close to where we live. We were able to get the week in advance rate online so that was a plus. Nice atmosphere, very clean. Hotel staff friendly. Breakfast was good, there was a wide variety of food available. I used the fitness center, very small. Only a treadmill & elliptical but thats all I needed. Was going to go swimming in the pool but it's a salt water pool and VERY small so decided not to. Very small parking lot. Good luck finding a spot on the weekends. Because it was January and the very cold weather, we had a lot of condensation on the inside of the window and it made the floor all wet in front of the window. Originally we only needed to stay 5 nights but the reno got delayed and we needed to stay an additional 6 nights. When I told the girl at the desk we needed to extend our stay, she gave us new cards and said we were all set. The morning of check out we got the bill under the door and it was $300 more than expected. When we extended our stay an additional 6 nights they increased our rate $40 a night and we were not told. When checking out, I asked the lady at the desk about our bill and she said the rate changes all the time and it should have said on our confirmation when we booked online that rates are subject to change. I wouldn't have been as upset if they had at least told us the rate was going to go up but we were never informed and the fact that the lady wasn't very helpful or offered to take a portion off the bill really upset me. I will probably never stay there again because of that.
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- Also Known As:
- Best Western Jamestown
- Jamestown Best Western