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“Very suprised with LaScala”

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La'scala Restaurant
Ranked #71 of 113 Restaurants in Jamestown
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Dinner, Full Bar, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Jamestown, New York
Level Contributor
77 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Very suprised with LaScala”
4 of 5 bubbles Reviewed March 5, 2014

I had heard that LaScala was overpriced with so-so food. I was pleasantly surprised. Good food with moderate prices. Nice atmosphere.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bruce L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Visitor rating
    13
    14
    10
    7
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Manassas, VA
Level Contributor
162 reviews
143 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“Well Worth A New Look....Owned by the Chef!”
4 of 5 bubbles Reviewed December 29, 2013

We were here Saturday night, 30 November for dinner. There were five of us. Three of us had the prime rib with lobster tail. The lobster tails were cooked perfectly as were the prime ribs. The lobster came with melted butter that was kept warm by a small sterno flame! Another person had an end cut of the prime rib which he loved (a little well done for me, but that is the way he ordered it and likes it). My wife had the salmon cooked with a honey-lime sauce that was very good. We each had a side of roasted Italian potatoes in a little skillet that were also great. We shared a delicious piece of chocolate cake for the five of us...it was large!
We're guessing the bad reviews we've seen earlier in the year were under old management/chef.
My in-laws have been here once since and both had fish and were very happy with it.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Viaggiante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Horrible experience!”
1 of 5 bubbles Reviewed August 5, 2013

Wanted to make our last night in Jamestown a special occasion, but it became the very worst
part of the entire vacation! They seated us, even though they had a private party, but then ignored us for over an hour except for water, wine and 4 slices of tasteless bread. Salad was delivered, at 1 hour plus, by our rude, frazzled server. We complained to the hostess and then the excuses and blame-game started, which we found extremely unprofessional and frustrating. The food mysteriously appeared 10 mins after our complaint, but it was obviously reheated, the vegetables were burnt and we were rudely told that they were replacing an order of roasted potatoes with a baked potato because it would take another 10 min and they knew because of our complaint that we didn't want to wait!!!! As if it was our fault that we were complaining after waiting to get our food for 1 1/2 hours!!!! We left and just paid for our wine.
I don't know if the owner would condone this behaviour and level of service. Should put someone in charge that knows how to handle these situations, so that the customer will want to come back and recommend restaurant to others.

Visited August 2013
Helpful?
1 Thank LoriT04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Don't eat here, EVER!!!”
1 of 5 bubbles Reviewed August 3, 2013

Wish we had read reviews before going. We agree with July 27 review. It was the worst experience we have ever had at a restaurant anywhere! Very bad food served one and a half hours after ordering. No responsibility taken by anyone, just a lot of finger pointing and excuses. Had to go to Tim Horton's to eat. Avoid La Scala restaurant, take our advice. The whole experience was handled horribly.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Oriana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“AVOID at all costs!”
1 of 5 bubbles Reviewed July 27, 2013

No hostess to greet you. Waited 40 minutes for order to be taken. Food was below average, chicken parm burned, waitress with TERRIBLE attitude.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank annmay2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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