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“Not all it's cracked up to be, Jamaica Super 8”

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Knights Inn JFK Airport NYC
Ranked #21 of 31 Hotels in Jamaica
A TripAdvisor Member
“Not all it's cracked up to be, Jamaica Super 8”
2 of 5 bubbles Reviewed September 27, 2005

I stayed at the Jamaica Super8 Motel, September 18-22, 2005. I give it a thumbs down for misrepresenting its amenties and for inadequate customer service. Prospective guests should be advised that it no longer offers some of the amenities listed online and in its brochure.

There is no plasma TV and computer work station in the lobby
No limo service
No free newspaper
No iron and ironing board in the room

Although the front desk clerks were all pleasant, only one really provided good customer service. I arrived on a red-eye and the clerk told me no room was ready and I should come back at noon. I went to the breakfast room and one hour later the clerk on the next shift immediately asked housekeeping staff to prepare a room for me. That was unexpected and great service!

However, no other clerks responded to my requests to replace a burned out bedside lamp light bulb, replace a broken hairdryer, and locate a tv remote control misssing from the room.

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8 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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347 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
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English first
Mulberry, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed May 13, 2005

this hotel is fairly new in the jamaica area. its far from jfk. unless u take the airtrain. because this wasnt for vacational purposes i was pleased. otherwise as a tourist i would not stay there unless i know new york. from jfk u can take the airtrain to jamaica center/sutfin($5) or whatever street and its a 15-20 minute walk down the street, not bad. there are fast food restaurants down the street and a bar that services west indian food in very short walking distance. there are chinese restaurants that delivers there. the location is bad. nothing else is nearby. u have to walk like 20 blocks down jamaica ave to the subway if u want to go manhattan. but it is only 2 bucks compared to 60 in a car. the rooms at this hotel are nice and clean. what u would expect at a budget hotel. this hotel didnt have any unpleasant odors that were out of ordinary. the non smoking rooms didnt smell like smoke. the continental breakfast was awful, of course. i was surprised the milk was fresh. this is super8 not embassy suites.

  • Stayed April 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank NJMONE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Knights Inn JFK Airport NYC

Property: Knights Inn JFK Airport NYC
Address: 139-01 Jamaica Avenue, Jamaica, NY 11435-3613
Phone Number:
Location: United States > New York > Queens > Jamaica
Amenities:
Free Breakfast Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 31 Hotels in Jamaica
Price Range (Based on Average Rates): $
Hotel Class:2 star — Knights Inn JFK Airport NYC 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Super 8 Jfk Airport/Jamaica Hotel Jamaica
Super 8 Jamaica
Super Eight Jamaica
Jamaica Super 8
Jamaica Super Eight

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