I stayed at the Jamaica Super8 Motel, September 18-22, 2005. I give it a thumbs down for misrepresenting its amenties and for inadequate customer service. Prospective guests should be advised that it no longer offers some of the amenities listed online and in its brochure.
There is no plasma TV and computer work station in the lobby
No limo service
No free newspaper
No iron and ironing board in the room
Although the front desk clerks were all pleasant, only one really provided good customer service. I arrived on a red-eye and the clerk told me no room was ready and I should come back at noon. I went to the breakfast room and one hour later the clerk on the next shift immediately asked housekeeping staff to prepare a room for me. That was unexpected and great service!
However, no other clerks responded to my requests to replace a burned out bedside lamp light bulb, replace a broken hairdryer, and locate a tv remote control misssing from the room.
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- Also Known As:
- Super 8 Jfk Airport/Jamaica Hotel Jamaica
- Super 8 Jamaica
- Super Eight Jamaica
- Jamaica Super 8
- Jamaica Super Eight