Very close to JFK. Got a good night's sleep on comfortable bed. Staff friendly and helpful. Worth the money. Lobby is inviting. Did not have a chance to enjoy the breakfast buffet which included hot cooked to order eggs, etc.More
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My wife and i come here every time we come to the city. The staff is warm and accommodating. We recommend them to everyone! Vinny took good care of us and made us feel right at home. We cant wait to see what else they have to offer.
Thank you for taking a moment to share your experience and for the recognition of Vinny. We look forward to continuing to welcome you back to our hotel when you travel. If I can be of any assistance please let me know.
I'd just arrived after a long flight from Sweden. The shuttle picked me up at the airtrain station, front desk got me checked in smoothly, and they wisked me off to the airport at 430am the next morning. Friendly, clean, and positive attitudes!
Thank you for your review I am glad to hear we were able to get you in and out quickly. Your comments about the shuttle and the staff will help as we continually work to improve our guest experience. We look forward to welcoming you back to our hotel when you travel.
Clean and comfortable
Shuttle times great as proximity avoids traffic
Accommodated a booking error on my part
Gracious staff helping me with my oversight
Breakfast was delicious
Shuttle driver was a good driver
I am happy to hear you enjoyed your stay with us. Your comments about the shuttle, breakfast and overall staff will help as we continually work to improve our guest experience. We look forward to welcoming you back to our hotel when you travel.
The Hilton Garden Inn is one of our favorites. The shuttle drivers are friendly and professional and the ride is very short from the Federal Circle shuttle pick up point. The customer contact representatives at the JFK Garden Inn réception are supercool as are the restaurant staff!
Thank you for taking a moment to share your experience. I am glad to hear we are one of your "favorites" and appreciate the recognition of the staff especially the drivers. We look forward to continuing to welcome you back to our hotel when you travel. If I can be of any assistance please let me know.
The front desk staff were extremely helpful at check-in. And friendly bowl check in and check out. The airport shuttle could not have been more problem free. This was a stay being paid for by one of the airlines due to a missed flight. Even though all rooms had already been used, the front desk ensured that we had a place to stay
I am glad to hear that you enjoyed your stay despite the circumstances with your flight. I appreciate your comments and hope the next time you stay it is because you choose us.
