This is a airport bar, so i would never go in expecting a positive experience, at best you hope for is neutral.
I had breakfast here, and you order on a i-Pad, and pay before you even have a cup of coffee. You also are prompted for a tip, which I was sorry I paid one.
The service was terrible, there are no condiments out as well, and getting ketchup meant that my luke warm food was cold by the time the waitress returned. And getting a refill on that 6oz. $3.00 cup of coffee, be very patient.
My advice, is to NOT tip until you received service, and base it on that. Or just go to the Dunkin Donuts on the other side of the hall way.
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