Arrived on a late flight and waited in freezing cold to watch shuttle bus from most other hotels arrive but no joy so caught a taxi. Reception at hotel on arrival not great but worse on departure. Could not sleep due to horrific noise from traffic which returned a sharp railway track crossing noise every time a car drove by. Finally got up to have freezing cold water only. Complained to reception who offered another room and someone would drop off key which did not arrive. Given my imminent flight I called back to enquire after key to be told she was waiting for staff to arrive as she was alone on duty, I reminded her of my imminent flight and shot down to reception to find 2 people on duty. Unfortunately this is the first bad experience I have had to take the time to write about but I feel it my duty to warn others. I remain grumpy due to the lack of sleep exacerbated by the cold water and bad service experience. Never again and worse I had yo pay good money for it.
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