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“Clean, comfortable, convenient”

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Best Western Jamaica Inn
Ranked #9 of 30 Hotels in Jamaica
Certificate of Excellence
Rochester, New York
Level 5 Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Clean, comfortable, convenient”
Reviewed March 18, 2014

This isn't a luxury hotel by any means, but it offered a good night's sleep and is very conveniently located.

Pros:
- room was fairly large by New York standards
- clean and well-equipped with a fridge, microwave, and coffeemaker
- a large parking lot with totally free parking - a rarity in New York
- free breakfast with make-your-own waffles, eggs, sausage, cereals, bagels, pastry, etc.
- very convenient to get to by car, located right off the Van Wyck Expressway (I-678)
- Briarwood/Van Wyck subway stop (E and F trains) is an easy 5 minute walk. Manhattan is only about 30 minutes away by subway
- friendly staff, especially the lady taking care of the breakfast area

Cons:
- it can be a little noisy because of the highway outside, but it didn't affect my sleep

Room Tip: Be aware that the E train only stops at Briarwood on evenings and weekends (I knew this in advance b...
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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441 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
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English first
Level 5 Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 11, 2014

Helpful front desk staff.Free parking.Reasonable price for New York.Breakfast provided was ok..Was hard to find using the Garmin GPS,although place is close to Queens Blvd, Hillside Ave.,.Van wyck expressway and Main Street.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank donk826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belem, PA
Level 6 Contributor
251 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed February 19, 2014

Is close to the subway and that is the best thing about this place. You pay for what you've got. Its cheap and within easy acess to NYC. It´s a noisy area so, keep that in mind. The neighbohod seems to be unsafe, but everything went just fine.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lu_fx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 14, 2014

Feb 2 was Supper Bowl Sunday. We arrived and the hotel had pizza and beer and wine in the breakfast room. The staff were attentive and did everything they could to make the evening enjoyable. The two staff members working that we met were Lewis and Oleg. The room was small as it is an old hotel but were very clean and comfortable. The next morning the breakfast was very adequate. For an overnight stay it was extremely pleasant.

Stayed February 2014, traveled as a couple
Helpful?
3 Thank ccajun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, Virginia
Level 4 Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 6, 2014

This facility is located near everything, shopping, expressway, restaurants and where I do business when in the Queens borough. The staff are friendly and informative, tremendous breakfast. Excellent parking space.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Dr-Bellamy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 19, 2014

We stayed here for 2 nights last month.

Majority of hotel staff were very rude and unhelpful.

There was a lady in the basement cafe who was talking a lot on her mobile phone, and rude to hotel guests.

I had wanted to ask whether hotel was able to handle my laundry and dry cleaning, the young male staff at front desk (on my first night of stay on Dec 13, 2013) was not helpful at all, and unhappy to respond.

I asked for direction to subway and didn't get much help. Staff just said walk ahead and turn here and there. Can't he draw a map? Subway location was not obvious.

Hotel furniture and features were very old and worn out.

I will never stay again, and not recommend this to anyone. I later stayed in another hotel at Times Square and not pay a lot more. This Jamaica hotel is overpriced for the poor service level.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank RogerCFLui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, Virginia
Level 4 Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 1, 2014

This facility have always served me well. When it comes to comfort and clean rooms, the staff at Best Western cannot be beat. When ever I stay at Kings Quarters I am assured of good rest, knowing the bed and room that they assign me to will be peaceful and clean. The staff there are awesome with caring and professionalism.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Dr-Bellamy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Jamaica Inn

Property: Best Western Jamaica Inn
Address: 8707 Van Wyck Expressway, Jamaica, NY 11435
Phone Number:
Location: United States > New York > Queens > Jamaica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Best Value Hotel in Jamaica
#7 Business Hotel in Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Jamaica Inn 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Best Western Jamaica Hotel Jamaica
Comfort Inn Jamaica

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