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“Welcomed break after international flight”

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Best Western JFK Airport Hotel
Ranked #6 of 31 Hotels in Jamaica
New York State
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Welcomed break after international flight”
Reviewed August 1, 2013

Very close to airport, efficient, fast shuttle, had me in my room soon after arrival Room was clean , front desk very helpful and efficient..Breakfast was just okay. Wasn't happy that the television did not carry my favorite news cable channel! Will write the manager! The window air
conditioner was a bit noisy, but not enough to keep me awake.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MPO1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Best Western JFK Airport Hotel, responded to this review, August 8, 2013
We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts. We will repair the loud air conditioner right away. We hope you will return to our property in the near future.

Warm Regards,
Mike Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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862 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Tucson, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 31, 2013

The staff are very kind and helpful, which means a whole lot when you've just been spit out of a trans-Atlantic cattle car. Free Kennedy shuttle; quick, easy, reasonable cab to La Guardia. Breakfast is okay. Room is fine.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Best Western JFK Airport Hotel, responded to this review, August 8, 2013
We are very happy you experienced our hotel. We strive to provide accommodations that exceed our guest expectations on every visit, every day. We hope you will return to our property in the near future.

Warm Regards,
Mike Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 30, 2013

I wanted a convenient hotel to JFK after a long flight from the UK.

LOCATION:

The Best Western Kennedy Airport is located in the Jamaica area of New York, perfect for any business at JFK, not so great for a NYC visit. You can use the hotel’s very convenient Shuttle Bus from the Air Train’s Federal Circle Station, the ride from here takes about 5 minutes depending on traffic. I didn't venture out at night, as I felt the area right next to the hotel could have been abit unsafe, unless your taking the shuttle bus to the train station.

HOTEL ROOMS:

On entering the room, I was greeted with a clean, fresh environment. The bed was not the most comfortable I have ever slept on, and the pillows where totally wrong for a bed (more suitable for a chair!) But I think after a 9 hour flight, I would have slept on anything. The towels where plentiful which is always a good thing.

THE HOTEL FACILITIES:

This is a typical busy airport hotel, the breakfast room was abit on the small side, however everyone was moving about, so a seat at a table come up very quickly. A really good selection for breakfast was available, including make your own waffles! Brilliant! Lots of fruit juice choice.
The hotel also has a business centre where you are welcome to print out boarding cards etc, which come in very helpful. The hotel as FREE WIFI throughout. The front desk staff are helpful, they gave me good information to get into New York City by train, which was very easy.

OVERALL:

If your trip is a quick stopover, this hotel will be perfect for you. However if like me your trip is longer, I would have been better staying in Manhattan for the second night. This is a good hotel, and you can earn your Best Western points!

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cloudsurfing_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Best Western JFK Airport Hotel, responded to this review, August 8, 2013
I want to thank you for taking the time to review your recent stay and share your experiences with the Trip Advisor community. We greatly appreciate your positive feedback. I am so pleased you experienced our wonderful hotel and that you enjoyed your breakfast. We hope you will return to our property in the near future.

Our Best Regards,
Mike Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 24, 2013

We had an overnight layover between our flights from Boston to Singapore. Since we had to be back at JFK first thing in the morning, we were looking for a hotel close to the airport. The Best Western certainly fit that bill. It's certainly the type of hotel that caters to people in the same situation that we were in. It's definitely not near any attractions or restaurants, and it's not a place to stay for vacation. But, for a place to crash for a night before a flight, this hotel was perfect. The price was reasonable, the room was clean, and the staff was fairly friendly and helpful. The free shuttle to the airport was also key. All in all, this hotel delivered on everything we needed.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Todd T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Best Western JFK Airport Hotel, responded to this review, August 8, 2013
We are very happy you experienced this performance. We strive to provide accommodations that exceed our guest expectations on every visit. Your positive feedback makes it all worth our efforts. We hope you will return to our property in the near future.

Our Warmest Regards,
Mike Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 18, 2013 via mobile

Stayed here the last night of our Holliday as we had an early flight from JFK . It's just a room, no restaurant on site so we had to walk round the corner to another hotel to use theirs. The area was a bit suspect and worrying to walk around in.
The ic machine in the hallway was extremely noisy and kept waking us up during the night.
Overall was clean and tidy and delivered what it said a room near the airport so easy to get flight home. I would pick somewhere else next time thou.

Stayed July 2013, traveled as a couple
Helpful?
Thank bigfella68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Best Western JFK Airport Hotel, responded to this review, August 8, 2013
I want to thank you for taking the time to review your recent stay and share your experiences with the Trip Advisor community. We greatly appreciate your positive feedback and will use this to get better at what we do every day. We apologize the Ice machine troubled you as well. Have a wonderful day.

Our Warmest Regards,
Mike Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Makawao, United States
1 review
Reviewed July 10, 2013

Stayed overnight between flights. My room was clean and comfortable and the breakfast served was delicious. Free shuttles to and from JFK were on time and regularly scheduled. Will stay at this Best Western again!

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Charlene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Best Western JFK Airport Hotel, responded to this review, July 18, 2013
Thank you for sharing your thoughts regarding your recent stay in our hotel. We were pleased to welcome you back! We are always proud when we hear we've achieved our goal of being the best we can be! Thank you again, we look forward to welcoming you back the next time your travels bring you to the Kennedy vicinity.

Sincerely,
Mike Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed July 4, 2013 via mobile

I have only good experiece with this hotel. Shutlle bus is perfect to the sky train or rental car. Good breakfast and very kind staff. room with jacuzzi tub is something I didn't expect. I'm going to stay there again in July.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pphmmr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Best Western JFK Airport Hotel, responded to this review, July 18, 2013
Once again the Best Western Kennedy Airport strives for perfect guest satisfaction. We are very happy you experienced this performance. We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts. We hope you will return to our property in the near future.

Our Warmest Regards,
Mike Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western JFK Airport Hotel

Property: Best Western JFK Airport Hotel
Address: 14425 153rd Lane, Jamaica, NY 11434-4203
Phone Number:
Location: United States > New York > Queens > Jamaica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western JFK Airport Hotel 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Jamaica, New York March 2, 2013 – The BEST WESTERN Kennedy Airport in Jamaica, New York has received the Best Western Director’s Award for outstanding quality standards. The Director’s Award recognizes best Western hotels scoring in the top 20 percent of more than 2,100 North American properties in cleanliness and maintenance. Hotels must also meet best Western’s requirements for design and high customer service scores to qualify for the distinction.“The Director’s Award is an important symbol of success,” says General Manager Michael Williams. “This award confirms the BEST WESTERN Kennedy Airport commitment to providing quality accommodations for our quests. Our housekeeping and maintenance departments have worked hard to achieve this level of excellence.” ... more   less 
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Also Known As:
Best Western Kennedy Airport Hotel Jamaica
Best Western Hotel Jamaica
Best Western Jamaica
Jamaica Best Western

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