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“Scenic view and comfy rooms”

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Holiday Inn Express At JFK
Ranked #11 of 31 Hotels in Jamaica
Torrance, California
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Scenic view and comfy rooms”
4 of 5 bubbles Reviewed June 23, 2010

We were there for just one day.Room was cozy and beautifully decorated.View from window was just beautiful during night.
Comfortable beds.Clean rooms.Value for mone
Although they don't have room service during night still they provide tea and coffee service in cafeteria.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LUCKS25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTguestsvcs, Manager at Holiday Inn Express At JFK, responded to this review, June 27, 2010
We thank this guest and truly appreciate thier wonderful comments. Our goal is to ensure all of our guests have a excellent stay!
We look forward to hosting you again if your travels ever bring you back to JFK.
-Ronald Britt, Director of Operations and Revenue Management
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849 reviews from our community

Traveler rating
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    56
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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English first
London
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed June 14, 2010

We stayed here before an early flight and weren't expecting much. After all, it's just a cheap airport hotel. However, we arrived quite late and were flabbergasted to find a thick plastic cover on the mattress. This was a lot more than a sheet - it was zipped up and over the bed like an envelope. We had to completely unmake the bed and take it off as every time we moved it crinkled and creased and made horrible noises. It was so uncomfortable and seemed ridiculous - every other hotel in the world doesn't assume you're going to somehow wet all the layers of mattress protectors, why does this one assume universal incontinence? The other major problem was that the airport shuttle only left once an hour which, for an airport hotel, seemed a little under-scheduled. I wouldn't stay here again.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank flossj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTguestsvcs, Manager at Holiday Inn Express At JFK, responded to this review, June 19, 2010
We thank this guest for taking the time to write their review.
However, we are not certain of these comments. We encourage all guests and future guests to take a look at our hotel. We offer free 24hour shuttle to and from the airport (JFK), complimentary hot breakfast bar daily from 6am-10am, free business center and wireless internet, as well as a host of other value-added amenities.
-Ronald Britt, Director of Operations
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Travelers are raving about these Jamaica hotels

Mumbai (Bombay), India
Level Contributor
70 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed June 9, 2010

I had to catch a flight from JFK & unfortunately the flights were sold out. I managed to get a seat on 8th June but wanted to try for a seat on 7th night which did not come through so I decided to stay at Holiday Inn express which was close to the airport instead of going back into Manhattan. It was a nice comfortable hotel which shuttles for airport pick up & drops.

  • Stayed June 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ALLIGATOR9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTguestsvcs, General Manager at Holiday Inn Express At JFK, responded to this review, June 19, 2010
We truly appreciate this reviewers kind comments. We strive to ensure all of our geusts have a excellent stay!
We look forward to hosting you again if your travels ever bring you back to JFK.
-Ronald Britt, Director of Operations and Revenue Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed May 29, 2010

Our party of 6 (two rooms for 3) stayed overnight to catch our trans-continental flight at JFK the next day. After a long trans-Atlantic flight, we needed a good rest. To say the hotel was a disappointment is putting it mildly. The sofa bed we had requested for our teenage daughter was tortuous. She described it as sleeping "on a waffle iron". The sofa should have been replaced several years ago. The mattress was so thin that you could feel each coil and the bar. They should have paid her to sleep on it, not vice versa. The double bed wasn't much better. The cheap shower surround in the bathroom was peeling off the wall in patches. Even though we had booked as two parties of three, they provided only enough towels for two and we had go downstairs to get more. The ATM machine next to the vending machine only gave $20 bills, which the vending machine would not take. The only positive thing about this hotel was the free breakfast which was decent for its type. Do yourself a favor and stay elsewhere.

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tater54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTguestsvcs, Manager at Holiday Inn Express At JFK, responded to this review, June 2, 2010
We are a Holiday Inn Express and very proud of our clean, comfortable, mid-scale hotel.
Holiday Inn Express has a very loyal following with certain expectations of service met here at Holiday Inn Express at JFK.
We do very much appreciate the feedback.
Thank you.
-Manager
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Ames, Iowa
1 review
4 of 5 bubbles Reviewed May 6, 2010

Pros
First time I'm in US. Greeted with friendly smile. I received a complimentary chocolate bar because I signed up for membership.
I couldn't figure how to turn on the warm water in the showers, called the operator and staff came immediately to demonstrate.
Room is spacious and cable provided for the high speed wired Internet.
Almost missed the airport shuttle. Luckily the shuttle driver waited for me to check out.

Cons
Location is not good. Cost $5 to take the AirTrain to the subway. My room overlooked Days Inn, which is uninteresting.

  • Stayed December 2009, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LiHuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 22, 2010

We were stuck in New york after a weeks holiday due to the icelandic volcano and found the holiday inn express welcoming in a time of need. The rooms were spacious and comfortable. not much to do in the surrounding area but over all a great stay if your catching a flight or cant afford hotel costs in manhattan.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank scottandlauren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTguestsvcs, Manager at Holiday Inn Express At JFK, responded to this review, May 16, 2010
As hoteliers at one of the largest and busiet major international airports in the world, we witnessed first hand what the volcano situation placed many guests in unfortunate circumstances. During that time, we made every feasible attempt to practice what we preached... Hospitality!
We tried our best to go above and beyond to accomodate those guests who stayed with us affected by the volcano and make them as comfortable as humanly possible due to the unforseen and unfortunate situation.
We are glad to see that you found value for the price you paid, that your room was excellent, and you had a overall great stay. Thank you.
-Ronald Britt, Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oakland, ca
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed April 19, 2010

Best price of any JFK hotel when I booked for 3/24/10. quick, cheerful chek in and out. shuttle was waiting even as we arrved on very late flight. breakfast was plentiful with surprising variety. rooms are small but perfectly adequate for a quick sleep. Many thanks to the G.M. and housekeeping for mailing back my medicine box accidentally left in the bathroom. This extra effort alone I think deserves recognition and recommend other travelers consider this hotel for a quick JFK sleep.

  • Stayed April 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank oaksybosrmsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTguestsvcs, Manager at Holiday Inn Express At JFK, responded to this review, May 16, 2010
Thank you for your wonderful comments.
Indeed, as you may be aware of, from time to time guests will forget something and leave it behind... when the item is turned immeadiately, we make every attempt to reunite the owner with their lost item. We are happy to hear that this processed works and that your experience was joyful.
Again, thank you.
-Ronald Britt, Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express At JFK

Property: Holiday Inn Express At JFK
Address: 15370 S Conduit Ave, Jamaica, NY 11434-4237
Phone Number:
Location: United States > New York > Queens > Jamaica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 31 Hotels in Jamaica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express At JFK 2.5*
Number of rooms: 128
Official Description (provided by the hotel):
We offer a free 24hr shuttle to and from JFK ONLY... to get to the Hotel from the JFK, take the AirTrain to Federal Circle and call the hotel... the shuttle departs every hour on top of the hour. 'Stay Smart' the Holiday Inn Express Kennedy Airport hotel located just 1/2 mile from JFK Airport and 40 minutes to Laguardia Airport. Take the AirTrain at JFK to the local subway into Manhattan and see historical landmarks such as the Statue of Liberty, Times Square and many popular sites. Visit Belmont Stakes & the Aqueduct for Horse Racing, Mets Citi Field, Yankee Stadium to watch a baseball game, Arthur Ashe Tennis Stadium to watch the US Open Tennis Tournament, or engage in the NYC Marathon, 5 Borough Bike Tour, and many other activities. Rather relax indoors? Holiday Inn Express JFK Airport hotel offers 129 guest rooms with deluxe furniture, 32 inch flat screen televisions with 4 HBOs, 2 ESPNs, several news channels, Cartoon Network for the kids, and many other channels to watch your favorite program. Jump start your morning with our free "Express Start" hot breakfast or take our breakfast with you in our 'To-Go' bag. Don't forget to take advantage of our 24 hour business center with 2 computers and a wireless printer, or log onto to our free high-speed wireless Internet network from anywhere in the hotel. ... more   less 
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Also Known As:
Holiday Inn Express At Jfk Hotel Jamaica
Holiday Inn Jamaica
Holiday Inn Express Jfk
Holiday Inn Express Jamaica

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