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“Decent accomodation”

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Holiday Inn Express At JFK
Ranked #11 of 30 Hotels in Jamaica
Reviewed May 28, 2011

I stayed for night arriving from Delaware to catch a flight the next day from JFK.

The front office staff is friendly & helpful. Rooms are small , but I guess that's the pressure of New York !! Breakfast is decent & definitely the Free Shuttle to the Airport is a big plus.

  • Stayed: December 2010, traveled on business
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Thank Srinivasan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTguestsvcs, Manager at Holiday Inn Express At JFK, responded to this reviewResponded June 2, 2011

As noted, we offer a free 24 hour shuttle to and from JFK airport. And we are happy to see that you enjoyed breakfast.
Thank you for the kind comments, and we hope to see you again soon.
-Ronald Britt, Director of Operations

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Reviewed May 25, 2011

This hotel was absolutely fabulous. We have stayed all over the world "between flights" and this was the best stay ever. It was free and very easy to manage the airport transfers, the desk personnel were exceptional, the room (2nd floor king) was quiet and comfortable. We went to Manhattan with help from the desk crew and spent the day there before we left for our flight to Europe. The breakfast was excellent as well. Kudos to Greg, Stefan and the staff.

Room Tip: Ask for second floor end unit.
  • Stayed: May 2011, traveled as a couple
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Thank Bbchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTguestsvcs, Manager at Holiday Inn Express At JFK, responded to this reviewResponded May 29, 2011

We thank you for taking the time out of your busy travels to share your experience about your stay with us. We are glad to see that you truly and thoroughly enjoyed your stay... everything from the amenities to the service you received.
We hope to host you again soon whenever your travels bring you back to the JFK NYC area.
Thank you and best regards,
-Ronald Britt, Director of Operations

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Reviewed May 15, 2011

The best part of this hotel: comfortable bed, clean bathroom, quiet, good breakfast. Front desk staff is super helpful.

Cons: The hotel still has smoking rooms and the rooms on the first floor smell musty. I checked into one room and switched because it smelled damp or moldy even though the room was clean. The front desk wanted to "spray" the room but adding chemicals to mask the smell doesn't get to the root of the problem. My new room was fine. The beds have bedbug covers which I hope are an ounce of prevention and not an indicator of a problem. I didn't see any bugs, so hopefully it's not a problem there.

My colleague had it far worse than me. He made a reservation for a non-smoking room but when we got to the hotel they didn't have any left and tried to put him into a smoking room. After he complained, they again offered to spray it with some chemicals. (Apparently these are magic chemicals that can cure mold and cigarette smoke!) After some wrangling, the front desk canceled his reservation with no penalty fees but he still had to go into the streets at midnight and look for another hotel. Very inconvenient.

  • Stayed: May 2011, traveled on business
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Thank JLorraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTguestsvcs, Manager at Holiday Inn Express At JFK, responded to this reviewResponded May 17, 2011

Please call the hotel and ask to speak with the Manager, Ronald Britt... I would like to inquire more to find out exactly what happened, as this mode of communication does not give me your information.
Thank you.
-Ronald Britt, Director of Operations

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Reviewed May 8, 2011

Good location for JFK airport, ( free shuttle). Clean room and bathroom. Reception very helpful. Free internet,, breakfast wasn't exactly what we expected, but you could eat as much as you liked, fruit, cereals, toast, yohurt, meat patties and cheese filled omelets.
I would recommend it if you're flying in or out of New York.

  • Stayed: May 2011, traveled as a couple
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Thank mrsperfect8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTguestsvcs, Manager at Holiday Inn Express At JFK, responded to this reviewResponded May 10, 2011

We try our best to remain as affordable as possible for the NY JFK major market whenever possible for the type of hotel and amenities we offer.
Thank you for taking the time to share your wonderful experience, we hope to see you again soon.
Thank you,
-Ronald Britt, Director of Operations

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Reviewed May 7, 2011

Very adequate hotel...especially for one night between flights in and out of JFK. Front desk was very good. Room adequate, clean and no noise despite fact that hotel was full.
Shuttle bus service was excellent and free.
Will stay here again as I was pleased. Price a bit high but hey, this is NY.
Very good wi fi connection for business people that depend on it

  • Stayed: May 2011, traveled on business
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Thank ILoveIsrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTguestsvcs, Manager at Holiday Inn Express At JFK, responded to this reviewResponded May 8, 2011

We are happy to see that you truly enjoyed every part of your stay and that you recevied great service, accommodation, and value.
We hope to see you again whenever your travels may bring you back to the area.
-Ronald Britt, Director of Operations

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Reviewed May 2, 2011

has very comfortable rooms and has excellent breakfast bar which is well spread and has fresh and wholesome options. hotel staff is excellent and has left luggage facility also rooms have flat screen tv and clean.

Stayed: December 2010, traveled on business
Thank Monasony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTguestsvcs, Manager at Holiday Inn Express At JFK, responded to this reviewResponded May 15, 2011

We truly apprecaite and thank you for taking the time to share your experiences from your stay with us.
Again, thank you and best regards. We hope to host you again soon!
-Ronald Britt, Director of Operations

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Reviewed March 19, 2011

We added a stopover for 2 nights in NY and specifically chose the Holiday Inn Express JFK due to it's proximity to the airport, as well as the full day city tour they offered.
The people make this hotel a wow. The front desk staff were amazing. They saw we were with teenagers and recommended the mall for the first night. They went out of their way to ask about where we were from, where we were going.
We had booked the city tour through their website, TOPAZ Tours, and they were excited to tell us about Johnny and his tours. They said we would love him, and we did! I would highly recommend their tour for anyone who is looking to experience the city.
The hotel itself is nothing fancy...rooms a little on the small size, but when you walk in the front door to such great happy welcomes, and front desk staff that really want you to enjoy their city you can't go wrong.
We also stayed on night on the way home, and we were recognized and welcomed back like family.

  • Stayed: March 2011, traveled with family
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Thank Doug_Car
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTguestsvcs, Manager at Holiday Inn Express At JFK, responded to this reviewResponded March 22, 2011

thank you for your excellent comment... we look forward to hosting you again whenever your travels bring you back to the area.
-Ronald Britt, Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express At JFK

Address: 15370 S Conduit Ave, Jamaica, NY 11434-4237
Phone Number:
Location: United States > New York > Queens > Jamaica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 30 Hotels in Jamaica
Price Range: $175 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express At JFK 2.5*
Number of rooms: 128
Official Description (provided by the hotel):
We offer a free 24hr shuttle to and from JFK ONLY... to get to the Hotel from the JFK, take the AirTrain to Federal Circle and call the hotel... the shuttle departs every hour on top of the hour. 'Stay Smart' the Holiday Inn Express Kennedy Airport hotel located just 1/2 mile from JFK Airport and 40 minutes to Laguardia Airport. Take the AirTrain at JFK to the local subway into Manhattan and see historical landmarks such as the Statue of Liberty, Times Square and many popular sites. Visit Belmont Stakes & the Aqueduct for Horse Racing, Mets Citi Field, Yankee Stadium to watch a baseball game, Arthur Ashe Tennis Stadium to watch the US Open Tennis Tournament, or engage in the NYC Marathon, 5 Borough Bike Tour, and many other activities. Rather relax indoors? Holiday Inn Express JFK Airport hotel offers 129 guest rooms with deluxe furniture, 32 inch flat screen televisions with 4 HBOs, 2 ESPNs, several news channels, Cartoon Network for the kids, and many other channels to watch your favorite program. Jump start your morning with our free "Express Start" hot breakfast or take our breakfast with you in our 'To-Go' bag. Don't forget to take advantage of our 24 hour business center with 2 computers and a wireless printer, or log onto to our free high-speed wireless Internet network from anywhere in the hotel. ... more   less 
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Also Known As:
Holiday Inn Express At Jfk Hotel Jamaica
Holiday Inn Jamaica
Holiday Inn Express Jfk
Holiday Inn Express Jamaica

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