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“Great service and clean rooms”

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Fairfield Inn New York JFK Airport
Ranked #7 of 30 Hotels in Jamaica
Reviewed September 28, 2013 via mobile

We stayed over night on our way out of the country and I have to say the service we received was too notch. The complentary shuttle was waiting for us at Federal Circle as soon as we got in at JFK. Upon arrival at the hotel the front desk staff was lovely and very helpful. The room was spacious and clean as we had three girls in one room. Furthermore we had a minor issue with our shower and maintenance was literally at our door and fixed the problem within 5 minutes of our call. Don't think you'll find that kind of service anywhere else. All in all we had a lovely stay. Great hotel to spend the night in.

  • Stayed: September 2013
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1  Thank Jazzykin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 22, 2013

We stayed overnight on arriving late from an overseas flight. We were picked up by the hotel shuttle and helped with our bags to reception. Check-in was quick and efficient. We were given a a bag containing snacks for which we were very appreciative given that the dining room was closed. Our room was clean, newly decorated and functional. The king-size bed was very comfortable. We were very impressed by the friendliness and efficiency of the staff who were quick to resolve any questions and doubts we raised. Breakfast was complimentary and more than adequate. We would definitely stay at this hotel again.

  • Stayed: September 2013, traveled as a couple
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1  Thank EileenMadrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2013

I stayed here overnight while waiting for a connecting flight. The hotel is more than adequate in many respects, has impressive amenities for the price and considering it caters to an almost "captive" clientele.

The shuttle bus runs frequently and, like very many hotel shuttles in the area, is boarded at Federal Circle on the JFK Airtrain. The driver is always helpful. A major positive is the fact that, in the morning, the shuttle will deliver you to your terminal, not just back to Federal Circle! This is a major plus.

Rooms were clean and airy; everything worked. The small business center did not charge for computer use or internet access.

Breakfast (complimentary) was very good and included some hot selections as well as cereal and expanded continental fare. The breakfast was actually laid out 10 minutes ahead of the scheduled time which was much appreciated by time-pressed travelers.

There are some order-in menus in each guest room, but I simply walked across to the brand-new Hilton (60 yards away) and had a light meal in their bar area.

I can recommend this hotel.

Room Tip: They're all pretty good and quiet.
  • Stayed: August 2013, traveled solo
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1  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013

was a good stop over hotel . rooms are slightly small but newly refurbished, the hotel has paid parking which is a general problem in new york. but driving to the airport was easy. the staff where friendly but did not use the complimentry breakfast

  • Stayed: August 2013, traveled with family
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1  Thank Juliusfad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

We stayed there for one night so we didn’t have to get up at 4am to catch a Seattle to JFK flight and then risk not having our luggage when we get to Europe because the connection at JFK was only 45 minutes, so we took a later flight out of Seattle, stayed at Fairfield Inn by JFK for one night before our next day’s flight to Europe. I stayed there with Marriott points, and it was a Fairfield Inn so I wasn’t expecting much and everything met my expectation for an one night stay except for the restaurants (more on that later). The hotel is relatively new, it is a secure building, the room is clean and functional. The hotel is near the JFK airport and in a sketchy neighborhood, that was fine with us since we had no plans to explore the neighborhood anyway. It was a nice touch where the hotel manager sent out detailed information via email a few days before our scheduled arrival on how to catch the free shuttle from the airport to the hotel. BTW, the highlight of the hotel is really the shuttle service to/from the airport, it’s very well run.

What’s unusual for a Fairfield Inn is that it has a full on site restaurant that serves dinner till 10:30pm, but the restaurant service is seriously lacking. We got to the restaurant at 9:30pm, we ordered and then waited 45 minutes for a burger and a salad, and it was just us and another table of people in the restaurant at that hour. I thought maybe there was only one cook in the back, even that shouldn’t take 45 minutes to cook a burger and make a salad, but when we finally got our dish (and the other table finally got their appetizer, they got their main course even later), I noticed there were actually at least three uniformed cooks behind the kitchen door, and that simply puzzled me on what they were doing taking so long serving their customers. So if you are going to eat at the restaurant at late hour, you might want to first ask how long it’s going to take, there are Chinese and Pizza take-outs right across the street, I wished we did the takeout on our night that we stayed there.

  • Stayed: August 2013, traveled with family
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2  Thank Huskies92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

This was a great choice of hotel and we will definatly use it again. Highly recommended for excellent staff and service, plus the free breakfast is very good. Free shuttle to subway was a bonus.
We were a Family group of 4 adults and 2 children, after our arrival at JFK the free shuttle picked us up very quickly. If you are hungry you can eat in the hotel ot visit the Burger King which is only a few minutes walk from the hotel. Next time we land at JFK we will definatley stay at this hotel.

  • Stayed: August 2013, traveled with family
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2  Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

We've stayed here twice when catching an early morning flight out of JFK. The hotel is in an airport area so not much around. Check in is always easy and staff is friendly and willing to help. We do the park and fly package without any problems. If we need to park longer than the package it is $20.00 per day. Our flights are always very early so we can't take advantage of the breakfast but they did have freshly brewed coffee. The shuttle was prompt in picking us from the hotel. We had to wait a short while for the shuttle upon return.
Rooms were small but for the convenience for being at the airport we dealt with it. Cramped for a family of four and luggage. Rooms and hotel were very clean and modern. We will always use this airport hotel when flying from JFK.

  • Stayed: July 2013, traveled with family
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3  Thank JordycatConnecticut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn New York JFK Airport

Address: 15608 Rockaway Blvd, Jamaica, NY 11434-4844
Phone Number:
Location: United States > New York > Queens > Jamaica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Jamaica
#6 Business Hotel in Jamaica
Price Range: $184 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn New York JFK Airport 3*
Number of rooms: 110
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Also Known As:
Fairfield Inn New York Jfk Airport Hotel Jamaica
Fairfield Inn Jamaica
Fairfield Jamaica
Jamaica Fairfield Inn

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